Microsoft Premier Workshop: Office 365 Exchange Online: Troubleshooting

Beschreibung

im dreitägigem Workshop Office 365 Exchange Online: Troubleshooting erhalten die Teilnehmer die Informationen, um die häufigsten Probleme zu lösen, die bei Kunden, die Microsoft Exchange Online Services nutzen, auftreten können. Der Kurs behandelt die Methoden also auch Tools, um Probleme zu identifizieren.

Agenda
Module 1: Introduction Office 365 and Exchange Online:
This module provides an overview of the service including Microsoft Azure Active Directory, as well as introduction into the administration of an Office 365 tenant.

Module 2: Office 365 Network Troubleshooting:
This module covers Office 365 networking fundamentals, troubleshooting, tuning and configuration guidance.

Module 3: Troubleshooting Outlook:
This module provides insight into identifying and resolving common end user issues, as well as providing recommended Outlook best practices that will help to avoid common issues around performance, delegates, and calendaring.

Module 4: Troubleshooting Client Connectivity Problems:
This module discusses the various client and connectivity options available for Exchange Online, and covers the tools used for diagnosing and resolving common Outlook connectivity issues.

Module 5: Troubleshooting Identity Issues:
This module discusses troubleshooting common Microsoft Online Services Directory Synchronization tool issues, including monitoring and disaster recovery procedures

Module 6: Troubleshooting Authentication Problems:
This module covers the client authentication flow, Active Directory Federation Services (AD FS) and Password Sync, and troubleshooting credential prompts.

Module 7: Troubleshooting Hybrid Deployment Issues:
This module will delve into the common hybrid setup problems, as well as provide insight into how to troubleshoot coexistence issues, mailbox moves, and cross-premises mail flow.

Module 8: Troubleshooting Office 365 Mail Flow Problems:
This module discusses how to deal with quarantined messages, prevention of spam and phishing attacks, and how to trace messages into and out of the Exchange Online Protection environment.

Module 9: Troubleshooting Public Folders:
This module covers the concepts of configuring and troubleshooting public folder co-existence, migration and client connectivity issues.

Module 10: Tenant Based Administration Troubleshooting:
This module discusses how to recover accidental deleted user objects and mailboxes, locate and destroy a sensitive message sent to all users, and use auditing to troubleshoot mystery mailbox item deletions.

Zielgruppe
Der Workshops ist für IT Pros, die verantwortlich für die Migration und den Support von Benutzern in Microsoft Office 365 sind. Der Kurs ist besonders relevant für System Administratoren und Support Personal, die fortgeschrittene Problemlösung über verschiedenen Technologien hinweg, inbegriffen Netzwerk, Microsoft Exchange Server and Client Konfiguration durchführen.

Level 300
(Level Skala: 100= Strategisch/ 200= technischer Überblick/ 300=tiefe Fachkenntnisse/  400= technisches Expertenwissen)

Anmeldung
Zur Anmeldung wenden Sie sich bitte direkt an Ihren Microsoft Technical Account Manager oder besuchen Sie uns auf Microsoft Premier Education. Dort finden Sie eine Gesamtübersicht aller offenen Workshops, für die Sie sich dort auch gleich anmelden können.