Enabling logs for RRAS

Failures for RAS connections can be debugged using RAS logs.

  • To enable RAS logs run command “netsh ras set tracing * enabled”
  • Now run the scenario that is failing.
  • Now flush the RAS logs by “netsh ras set tracing * disabled” command.
  • Check the logs at %windir%tracing directory.
  • Some of the files where you can look to debug the problem are –
    • PPP.log
    • RASMAN.log
    • IASHLPR.log
    • RASAPI32.log
    • RASIPCP.log
  • Also see the “Event viewer” and find the events created by “RemoteAccess” to troubleshoot the issue.
  • Error code related to RRAS are listed at https://support.microsoft.com/kb/q163111/
  • Help can also be searched at https://support.microsoft.com/default.aspx

Puja Pandey
Software Design Engineer/Test
Windows Networking Group

[This posting is provided "AS IS" with no warranties, and confers no rights.]