Exchange Services May Not Start Automatically After a Reboot

[Today's post comes to us courtesy of John Bay from Commercial Technical Support]

On SBS 2008/2011 when you reboot the server, you may notice that some of the Exchange services that are set to automatic start are not started.

Some of the services that may not be started are:

  • Microsoft Exchange Information Store
  • Microsoft Exchange RPC Client Access (SBS 2011 Server Only)
  • Microsoft Exchange Forms Based Authentication (SBS 2011 Server Only)

If you attempt to manually start the services, the services should start correctly.

The problem occurs in some environments when Exchange is installed on a Global Catalog. The Exchange Team has released a KB article that addresses the issue. The article has four methods to try to resolve the issue.  In SBS environments, Method 1 is usually impractical.  Methods 2 and 3 tend to work the best on an SBS server.  Method 2 is the easiest to implement because you can use Microsoft Fix It to adjust the service dependencies for you.  If your server experiences the problem the Exchange services not starting automatically, we suggest you use the Fix It under Method 2 in the article to resolve the problem.