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Monitoring Lync Active User Count with Operations Manager

 

For monitoring Lync we  have  a solid MP with strong capabilities.  We have capability to monitor core components  and by using Lync watcher nodes we can  simulate user  experience.   One key piece of information I found    missing in the MP is  the  number of users connected to front ends server at given  point in time. Most customers uses such counters to measure  how the service being consumed, which different endpoints being used etc.

 

Lync stores the user information in    RTCDYN  database  of Lync  in frontend servers.There are various scripts/queries to collect this information. Here I’ve used  the script sample from  Pat Richard ( https://www.ehloworld.com/269)  and  converted it to  feed data  to Operations Manager using  property bags .

 

After you start collecting this from Front End servers  then you can visualize  it using  Performance Widget, Object Detail Widget or in a performance report.

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Update  ( 26/07/2015):

I have fixed the    wrong folder references and uploaded the MP again.

Microsoft.Lync.2013.Extensions.zip

Comments

  • Anonymous
    May 25, 2015
    hi, I can't download the zip file.
  • Anonymous
    May 26, 2015
    just tried and it downloads without any problem
  • Anonymous
    June 18, 2015
    Hi.
    When I try to install MP, I get the following error:
    Microsoft.Lync.2013.Extensions could not be imported.
    If any management packs in the Import list are dependent on this management pack, the installation of the dependent management packs will fail.
    Cannot resolve identifier Exc15!Microsoft.Exchange.15.RootFolder in the context of management pack Microsoft.Lync.2013.Extensions. Unknown alias: Exc15

    MPs Microsoft.Exchange.15.Custom.Extension and Microsoft Exchange Server 2013 Monitoring already installed. What am i doing wrong?
  • Anonymous
    July 25, 2015
    Alexandr , you can download the new MP , I have fixed the wrong folder reference. Thanks for pointing out.
  • Anonymous
    November 16, 2015
    Thanks for the MP it nicely show us the info but when I tried to add the Windows Phone clients I don't get the results for it. Any chance for help ?
  • Anonymous
    November 30, 2015
    The comment has been removed