ODBC SQL Server Driver Shared Memory SQL Server does not exist or access denied
Question
Sunday, November 8, 2015 6:02 PM
Hello all,
I am receiving the following error when starting a program called ShelbySystems that is supposed to connect to a local database. I don't think this is a security issue but I don't know much about SQL server either so...
DIAG [08001] [Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied. (17)
** DIAG [01000] [Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionOpen (Connect()). (2)**
System Info:
Windows 10 Home - upgrade from 8 64 bit
SQL server 2012 Express
SQL Backwards compatibility 2005 64 bit
ShelbySystems software v5.4
I am including the trace log in case it is useful. Any help would be much appreciated. Also if I need to include any other info please let me know.
Thank you,
James
DBInstall 130c-728 ENTER SQLAllocHandle
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00000000
SQLHANDLE * 0x02EC58F4
DBInstall 130c-728 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00000000
SQLHANDLE * 0x02EC58F4 ( 0x00BFD160)
DBInstall 130c-728 ENTER SQLSetEnvAttr
SQLHENV 0x00BFD160
SQLINTEGER 200 <SQL_ATTR_ODBC_VERSION>
SQLPOINTER 3 <SQL_OV_ODBC3>
SQLINTEGER -5
DBInstall 130c-728 EXIT SQLSetEnvAttr with return code 0 (SQL_SUCCESS)
SQLHENV 0x00BFD160
SQLINTEGER 200 <SQL_ATTR_ODBC_VERSION>
SQLPOINTER 3 <SQL_OV_ODBC3>
SQLINTEGER -5
DBInstall 130c-728 ENTER SQLAllocHandle
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x00BFD160
SQLHANDLE * 0x02EC58F8
DBInstall 130c-728 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x00BFD160
SQLHANDLE * 0x02EC58F8 ( 0x00BFD1E0)
DBInstall 130c-728 ENTER SQLGetInfoW
HDBC 0x00BFD1E0
UWORD 10 <SQL_ODBC_VER>
PTR 0x02EC58FC
SWORD 50
SWORD * 0x0019EB40
DBInstall 130c-728 EXIT SQLGetInfoW with return code 0 (SQL_SUCCESS)
HDBC 0x00BFD1E0
UWORD 10 <SQL_ODBC_VER>
PTR 0x02EC58FC [ 20] "03.80.0000"
SWORD 50
SWORD * 0x0019EB40 (20)
DBInstall 130c-728 ENTER SQLFreeHandle
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x00BFD1E0
DBInstall 130c-728 EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x00BFD1E0
DBInstall 130c-728 ENTER SQLFreeHandle
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00BFD160
DBInstall 130c-728 EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00BFD160
DBInstall 130c-728 ENTER SQLAllocHandle
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00000000
SQLHANDLE * 0x02EC58F4
DBInstall 130c-728 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00000000
SQLHANDLE * 0x02EC58F4 ( 0x03DE4078)
DBInstall 130c-728 ENTER SQLSetEnvAttr
SQLHENV 0x03DE4078
SQLINTEGER 200 <SQL_ATTR_ODBC_VERSION>
SQLPOINTER 3 <SQL_OV_ODBC3>
SQLINTEGER -5
DBInstall 130c-728 EXIT SQLSetEnvAttr with return code 0 (SQL_SUCCESS)
SQLHENV 0x03DE4078
SQLINTEGER 200 <SQL_ATTR_ODBC_VERSION>
SQLPOINTER 3 <SQL_OV_ODBC3>
SQLINTEGER -5
DBInstall 130c-728 ENTER SQLAllocHandle
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4078
SQLHANDLE * 0x02EC58F8
DBInstall 130c-728 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4078
SQLHANDLE * 0x02EC58F8 ( 0x03DE40F8)
DBInstall 130c-728 ENTER SQLGetInfoW
HDBC 0x03DE40F8
UWORD 10 <SQL_ODBC_VER>
PTR 0x02EC58FC
SWORD 50
SWORD * 0x0019E7D8
DBInstall 130c-728 EXIT SQLGetInfoW with return code 0 (SQL_SUCCESS)
HDBC 0x03DE40F8
UWORD 10 <SQL_ODBC_VER>
PTR 0x02EC58FC [ 20] "03.80.0000"
SWORD 50
SWORD * 0x0019E7D8 (20)
DBInstall 130c-728 ENTER SQLAllocHandle
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00000000
SQLHANDLE * 0x0019D98C
DBInstall 130c-728 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00000000
SQLHANDLE * 0x0019D98C ( 0x03DE4440)
DBInstall 130c-728 ENTER SQLSetEnvAttr
SQLHENV 0x03DE4440
SQLINTEGER 200 <SQL_ATTR_ODBC_VERSION>
SQLPOINTER 3 <SQL_OV_ODBC3>
SQLINTEGER -5
DBInstall 130c-728 EXIT SQLSetEnvAttr with return code 0 (SQL_SUCCESS)
SQLHENV 0x03DE4440
SQLINTEGER 200 <SQL_ATTR_ODBC_VERSION>
SQLPOINTER 3 <SQL_OV_ODBC3>
SQLINTEGER -5
DBInstall 130c-728 ENTER SQLAllocHandle
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4440
SQLHANDLE * 0x0019D988
DBInstall 130c-728 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4440
SQLHANDLE * 0x0019D988 ( 0x03DE44C0)
DBInstall 130c-728 ENTER SQLSetConnectAttr
SQLHDBC 0x03DE44C0
SQLINTEGER 1241 <unknown>
SQLPOINTER [Unknown attribute 1241]
SQLINTEGER -6
DBInstall 130c-728 EXIT SQLSetConnectAttr with return code 0 (SQL_SUCCESS)
SQLHDBC 0x03DE44C0
SQLINTEGER 1241 <unknown>
SQLPOINTER [Unknown attribute 1241]
SQLINTEGER -6
DBInstall 130c-728 ENTER SQLSetConnectAttr
SQLHDBC 0x03DE44C0
SQLINTEGER 1242 <unknown>
SQLPOINTER [Unknown attribute 1242]
SQLINTEGER -3
DBInstall 130c-728 EXIT SQLSetConnectAttr with return code 0 (SQL_SUCCESS)
SQLHDBC 0x03DE44C0
SQLINTEGER 1242 <unknown>
SQLPOINTER [Unknown attribute 1242]
SQLINTEGER -3
DBInstall 130c-728 ENTER SQLBrowseConnectW
HDBC 0x03DE44C0
WCHAR * 0x69161BFC [ -3] "******\ 0"
SWORD -3
WCHAR * 0x69161BFC
SWORD -3
SWORD * 0x00000000
DBInstall 130c-728 EXIT SQLBrowseConnectW with return code 99 (SQL_NEED_DATA)
HDBC 0x03DE44C0
WCHAR * 0x69161BFC [ -3] "******\ 0"
SWORD -3
WCHAR * 0x69161BFC
SWORD -3
SWORD * 0x00000000
DBInstall 130c-728 ENTER SQLGetDiagRecW
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE44C0
SQLSMALLINT 1
SQLWCHAR * 0x0019D740
SQLINTEGER * 0x00000000
SQLWCHAR * 0x03DE4808
SQLSMALLINT 256
SQLSMALLINT * 0x0019D778
DBInstall 130c-728 EXIT SQLGetDiagRecW with return code 100 (SQL_NO_DATA_FOUND)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE44C0
SQLSMALLINT 1
SQLWCHAR * 0x0019D740
SQLINTEGER * 0x00000000
SQLWCHAR * 0x03DE4808
SQLSMALLINT 256
SQLSMALLINT * 0x0019D778
DBInstall 130c-728 ENTER SQLDisconnect
HDBC 0x03DE44C0
DBInstall 130c-728 EXIT SQLDisconnect with return code 0 (SQL_SUCCESS)
HDBC 0x03DE44C0
DBInstall 130c-728 ENTER SQLFreeHandle
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE44C0
DBInstall 130c-728 EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE44C0
DBInstall 130c-728 ENTER SQLFreeHandle
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x03DE4440
DBInstall 130c-728 EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x03DE4440
DBInstall 130c-728 ENTER SQLAllocHandle
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00000000
SQLHANDLE * 0x02EC628C
DBInstall 130c-728 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x00000000
SQLHANDLE * 0x02EC628C ( 0x03DE4B88)
DBInstall 130c-728 ENTER SQLSetEnvAttr
SQLHENV 0x03DE4B88
SQLINTEGER 200 <SQL_ATTR_ODBC_VERSION>
SQLPOINTER 3 <SQL_OV_ODBC3>
SQLINTEGER -5
DBInstall 130c-728 EXIT SQLSetEnvAttr with return code 0 (SQL_SUCCESS)
SQLHENV 0x03DE4B88
SQLINTEGER 200 <SQL_ATTR_ODBC_VERSION>
SQLPOINTER 3 <SQL_OV_ODBC3>
SQLINTEGER -5
DBInstall 130c-728 ENTER SQLAllocHandle
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4B88
SQLHANDLE * 0x02EC6290
DBInstall 130c-728 EXIT SQLAllocHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4B88
SQLHANDLE * 0x02EC6290 ( 0x03DE4C08)
DBInstall 130c-728 ENTER SQLSetConnectAttrW
SQLHDBC 0x03DE4C08
SQLINTEGER 103 <SQL_ATTR_LOGIN_TIMEOUT>
SQLPOINTER 30
SQLINTEGER -5
DBInstall 130c-728 EXIT SQLSetConnectAttrW with return code 0 (SQL_SUCCESS)
SQLHDBC 0x03DE4C08
SQLINTEGER 103 <SQL_ATTR_LOGIN_TIMEOUT>
SQLPOINTER 30
SQLINTEGER -5
DBInstall 130c-728 ENTER SQLSetConnectAttrW
SQLHDBC 0x03DE4C08
SQLINTEGER 1217 <unknown>
SQLPOINTER [Unknown attribute 1217]
SQLINTEGER -5
DBInstall 130c-728 EXIT SQLSetConnectAttrW with return code 0 (SQL_SUCCESS)
SQLHDBC 0x03DE4C08
SQLINTEGER 1217 <unknown>
SQLPOINTER [Unknown attribute 1217]
SQLINTEGER -5
DBInstall 130c-728 ENTER SQLSetConnectAttrW
SQLHDBC 0x03DE4C08
SQLINTEGER 112 <SQL_ATTR_PACKET_SIZE>
SQLPOINTER 0
SQLINTEGER -5
DBInstall 130c-728 EXIT SQLSetConnectAttrW with return code 0 (SQL_SUCCESS)
SQLHDBC 0x03DE4C08
SQLINTEGER 112 <SQL_ATTR_PACKET_SIZE>
SQLPOINTER 0
SQLINTEGER -5
DBInstall 130c-728 ENTER SQLDriverConnectW
HDBC 0x03DE4C08
HWND 0x00000000
WCHAR * 0x69161BFC [ -3] "******\ 0"
SWORD -3
WCHAR * 0x69161BFC
SWORD -3
SWORD * 0x00000000
UWORD 0 <SQL_DRIVER_NOPROMPT>
DBInstall 130c-728 EXIT SQLDriverConnectW with return code -1 (SQL_ERROR)
HDBC 0x03DE4C08
HWND 0x00000000
WCHAR * 0x69161BFC [ -3] "******\ 0"
SWORD -3
WCHAR * 0x69161BFC
SWORD -3
SWORD * 0x00000000
UWORD 0 <SQL_DRIVER_NOPROMPT>
DIAG [08001] [Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied. (17)
DIAG [01000] [Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionOpen (Connect()). (2)
DBInstall 130c-728 ENTER SQLGetDiagFieldW
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 1
SQLSMALLINT -1150
SQLPOINTER 0x00194348
SQLSMALLINT -6
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagFieldW with return code -1 (SQL_ERROR)
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 1
SQLSMALLINT -1150
SQLPOINTER 0x00194348
SQLSMALLINT -6
SQLSMALLINT * 0x00194354
DBInstall 130c-728 ENTER SQLGetDiagFieldW
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 1
SQLSMALLINT -1151
SQLPOINTER 0x00194350
SQLSMALLINT -4
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagFieldW with return code -1 (SQL_ERROR)
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 1
SQLSMALLINT -1151
SQLPOINTER 0x00194350
SQLSMALLINT -4
SQLSMALLINT * 0x00194354
DBInstall 130c-728 ENTER SQLGetDiagRecW
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4C08
SQLSMALLINT 1
SQLWCHAR * 0x001945F4
SQLINTEGER * 0x00198628
SQLWCHAR * 0x0019461C
SQLSMALLINT 8192
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagRecW with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4C08
SQLSMALLINT 1
SQLWCHAR * 0x001945F4 [ 5] "08001"
SQLINTEGER * 0x00198628 (17)
SQLWCHAR * 0x0019461C [ 93] "[Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied."
SQLSMALLINT 8192
SQLSMALLINT * 0x00194354 (93)
DBInstall 130c-728 ENTER SQLGetDiagFieldW
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 2
SQLSMALLINT -1150
SQLPOINTER 0x00194348
SQLSMALLINT -6
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagFieldW with return code -1 (SQL_ERROR)
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 2
SQLSMALLINT -1150
SQLPOINTER 0x00194348
SQLSMALLINT -6
SQLSMALLINT * 0x00194354
DBInstall 130c-728 ENTER SQLGetDiagFieldW
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 2
SQLSMALLINT -1151
SQLPOINTER 0x00194350
SQLSMALLINT -4
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagFieldW with return code -1 (SQL_ERROR)
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 2
SQLSMALLINT -1151
SQLPOINTER 0x00194350
SQLSMALLINT -4
SQLSMALLINT * 0x00194354
DBInstall 130c-728 ENTER SQLGetDiagRecW
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4C08
SQLSMALLINT 2
SQLWCHAR * 0x001945F4
SQLINTEGER * 0x00198628
SQLWCHAR * 0x0019461C
SQLSMALLINT 8192
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagRecW with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4C08
SQLSMALLINT 2
SQLWCHAR * 0x001945F4 [ 5] "01000"
SQLINTEGER * 0x00198628 (2)
SQLWCHAR * 0x0019461C [ 77] "[Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionOpen (Connect())."
SQLSMALLINT 8192
SQLSMALLINT * 0x00194354 (77)
DBInstall 130c-728 ENTER SQLGetDiagFieldW
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 3
SQLSMALLINT -1150
SQLPOINTER 0x00194348
SQLSMALLINT -6
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagFieldW with return code 100 (SQL_NO_DATA_FOUND)
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 3
SQLSMALLINT -1150
SQLPOINTER 0x00194348
SQLSMALLINT -6
SQLSMALLINT * 0x00194354
DBInstall 130c-728 ENTER SQLGetDiagFieldW
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 3
SQLSMALLINT -1151
SQLPOINTER 0x00194350
SQLSMALLINT -4
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagFieldW with return code 100 (SQL_NO_DATA_FOUND)
SQLSMALLINT 2
SQLHANDLE 0x03DE4C08
SQLSMALLINT 3
SQLSMALLINT -1151
SQLPOINTER 0x00194350
SQLSMALLINT -4
SQLSMALLINT * 0x00194354
DBInstall 130c-728 ENTER SQLGetDiagRecW
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4C08
SQLSMALLINT 3
SQLWCHAR * 0x001945F4
SQLINTEGER * 0x00198628
SQLWCHAR * 0x0019461C
SQLSMALLINT 8192
SQLSMALLINT * 0x00194354
DBInstall 130c-728 EXIT SQLGetDiagRecW with return code 100 (SQL_NO_DATA_FOUND)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4C08
SQLSMALLINT 3
SQLWCHAR * 0x001945F4
SQLINTEGER * 0x00198628
SQLWCHAR * 0x0019461C
SQLSMALLINT 8192
SQLSMALLINT * 0x00194354
DBInstall 130c-728 ENTER SQLDisconnect
HDBC 0x03DE4C08
DBInstall 130c-728 EXIT SQLDisconnect with return code -1 (SQL_ERROR)
HDBC 0x03DE4C08
DIAG [08003] [Microsoft][ODBC Driver Manager] Connection not open (0)
DBInstall 130c-728 ENTER SQLFreeHandle
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4C08
DBInstall 130c-728 EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE4C08
DBInstall 130c-728 ENTER SQLFreeHandle
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x03DE4B88
DBInstall 130c-728 EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x03DE4B88
DBInstall 130c-728 ENTER SQLFreeHandle
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE40F8
DBInstall 130c-728 EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 2 <SQL_HANDLE_DBC>
SQLHANDLE 0x03DE40F8
DBInstall 130c-728 ENTER SQLFreeHandle
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x03DE4078
DBInstall 130c-728 EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
SQLSMALLINT 1 <SQL_HANDLE_ENV>
SQLHANDLE 0x03DE4078
All replies (2)
Wednesday, November 11, 2015 7:52 PM ✅Answered
Thank you for the reply.
I am not sure what or why this happened.
I called support for the software I was using and they gave me a service pack and a newer version of their software and that seemed to fix the issue for now.
Thanks again,
so noob
Monday, November 9, 2015 3:40 AM
Hi So noob,
From your description, you fail to connect to local SQL Server on Windows 10, right? If that is the case, there are some proposals for you troubleshooting this issue.
- Windows 10 supports SQL Server 2012, but we need to apply Service Pack 2 (SP2) for SQL Server 2012. Ensure that you have installed SQL Server 2012 SP2 Express.
- Verify that SQL Server Service is started and runs properly in SQL Server Configuration Manager (SSCM).
- Make sure you specify the correct connection string to connect to SQL Server, you can check SQL Server instance name in SSCM. If SQL Server is named “SQLEXPRESS”, use ‘(local)\SQLEXPRESS’ or ’.\SQLEXPRESS’ to connect to SQL Server.
- Ensure that your account has sufficient permissions in SQL Server. I recommend you use SQL Server Management Studio to connect to SQL Server and check if it is successful, if it fails, please post the ful error message for analysis.
Thanks,
Lydia Zhang
Lydia Zhang
TechNet Community Support