Problem with Windows Server 2019 RDS License
Question
Monday, December 17, 2018 10:14 AM
We want to deploy few new rds servers on server 2019 but it seems that the per user licensing is not working correctly if in a workgroup.
Evertime when a user logs in it gets the following message:
'There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem'
In the gpo the license server is specified and the "per user" mode is selected.
Same issue as :
All replies (8)
Tuesday, December 18, 2018 2:56 AM ✅Answered | 1 vote
Hi,
RDS Per User CAL(Per User mode) is not supported on WORKGROUP environment, as Per User CAL information should be stored on AD domain user properties, and it does not work without AD domain environment.
If it is workgroup environment, please install Per Device CALs on your licensing server and configure Per Device mode.
Best Regards,
Eve Wang
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Tuesday, December 25, 2018 7:12 AM
Hi,
How things are going there on this issue?
Please let me know if you would like further assistance.
Best Regards,
Eve Wang
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Thursday, December 27, 2018 7:47 AM
Hi,
Is there any update?
Please click “Mark as answer” if any of above reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.
Best Regards,
Eve Wang
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Monday, March 18, 2019 4:14 PM
We have been using per user CAL's on workgroup servers, on every version of Windows server (even on 2016). It was only until 2019 that we get the 60 minute warning message.
Please point me to the documentation where this was changed.
Thanks,
OpsTeam
Monday, March 18, 2019 4:46 PM
Our company has been using this article to deploy RDS CALs to workgroup computers.
On step 3.
Run the following command to set the licensing mode.
Note Value = 2 for per device, Value = 4 for per user.
$obj.ChangeMode(value)
2019 does not allow to use this command, whereas with previous version it has.
Thanks,
Opsteam
Tuesday, January 14, 2020 12:23 PM
If you want to Use Per User Cal on a Server 2019 what will you need to install? I would like users to login from any Computer into the Server 2019 RDS and not a work group device cals.
What do I need to do?
Tuesday, March 31, 2020 5:39 PM
Well that KB article has now been updated to reflect Microsoft's change in position. I am not 100% sure, but in a little basic testing, I have found that you only have to make sure the server is joined to a domain (a member server), and users can still login to the local account on the server through RDS and then don't get the warning. (I haven't exhaustively tested this, just on one server and with one account.) So that may be a way out for some people...
EDIT - I was wrong about that. I didn't get a warning at first but after an hour I did. So it seems in future we'll have to have users logging into a domain account. And unfortunately not easy to migrate the workgroup user profile to domain account. :(
Thursday, July 2, 2020 8:37 PM
If you would like to using RDS without AD, you may have an option to downgrade to Windows Server 2016. Please refer to this post:
Windows Server 2019 Remote Desktop License Issue only on User CALs
Bob Lin, MCSE & CNE Networking, Internet, Routing, VPN Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com