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Your credentials did not work .Remote Desktop Connection

Question

Tuesday, December 11, 2018 12:06 PM

Hi ...

l need help here with Remote Desktop Connection .l configured window 10 PC to remotely accessed but the problem the login are rejected .When try to connect l am getting window security Message saying "Your credentials did not work . The credential that were used to connect to xxxxx.gotdns.com did not work . please enter new credentials " .

l used the following the details to connect to remote computer

Username : <ComputerName>\Username>
Password : Password for above UserName

The Name of the remote computer ,Username , password are valid but they can't allow me to login .The machine had no password so l added a new one for remoter Access .Please help guys ,

See image

Thank you

All replies (10)

Tuesday, December 11, 2018 12:10 PM

Hi,

Just for clarification: I assume you're running some edition of Windows 10 and not Windows Server? Have you tried to not specify the <ComputerName> and instead just input a <Username>? I trust that you know the following but just to exclude it completely: You do enter the username exactly as it is, right? No funny brackets or quotations?

Kind regards,
Micke


Wednesday, December 12, 2018 3:38 AM

Hi,

  • On your local machine Open Windows command prompt type: gpedit.msc
  • Go to Windows Settings>Security Settings> Local Policies> Security Options> Network security:LAN Manager authentication level 
  • Choose the second option: Send LM&NTLM-user NTLMv2 session security if negotiated

Best regards,

Travis

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Wednesday, December 12, 2018 8:33 AM

Thank you very much . l will try that . l will let you know


Wednesday, December 12, 2018 9:35 AM

Thank you very much for your response . l will do so and l will come back to you


Wednesday, December 12, 2018 10:49 AM

Yes l am running edition of Windows 10 .Yes l tried to input username .Yes l typed the correct password because l used it login to the machine .

l tried like so :Username :Administrator
                     Password : Administrator

Also

Username :ComputerName\Administrator
Password : Administrator


Friday, December 14, 2018 7:26 AM

HI Momominta

l tried your solution . It doesn't work . The other thing is that the machine l want to remotely Access does not have Windows Activated . Is it affecting Remote Desktop Login  somehow????


Friday, December 14, 2018 7:26 AM

Hi Travis

l tried your solution . It doesn't work .


Monday, December 17, 2018 7:14 AM

Hi,

I am sorry that this issue still hasn't been resolved.

Since the issue is more related with RDP, please have this asked in RDP Forum for better answers:

https://social.technet.microsoft.com/Forums/windows/en-US/home?forum=winserverTS&filter=alltypes&sort=lastpostdesc  

Best regards,

Travis

Please remember to mark the replies as an answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com


Monday, December 17, 2018 9:07 AM

Thank you Travis . l have asked them


Wednesday, January 9, 2019 9:33 AM

what do you mean by "server side" ?