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metadata protocol error

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Wednesday, August 14, 2019 8:00 AM

hi guys 

i have VM instance :Ubuntu 18.04.2 LTS (GNU/Linux 4.18.0-1025-azure x86_64)

please i need your urgent help to solve this problem :

2019/08/14 07:52:20.661701 INFO ExtHandler Protocol endpoint not found: MetadataProtocol, [ProtocolError] [HttpError] [HTTP Failed] GET http://169.254.169.254/Microsoft.Compute/identity?api-version=2015-05-01-preview -- IOError timed out -- 6 attempts made
2019/08/14 07:52:20.663096 INFO ExtHandler Retry detect protocols: retry=3
2019/08/14 07:52:30.674986 INFO ExtHandler WireServer endpoint is not found. Rerun dhcp handler
2019/08/14 07:52:30.676387 INFO ExtHandler Test for route to 168.63.129.16
2019/08/14 07:52:30.676768 INFO ExtHandler Route to 168.63.129.16 exists
2019/08/14 07:52:30.676922 INFO ExtHandler Wire server endpoint:168.63.129.16

thanks in advance :) 

 

All replies (5)

Wednesday, August 14, 2019 11:08 AM âś…Answered | 1 vote

Do you have a UDR assigned to the subnet where the VM is placed?

Also did you have any NSG which has a rule to block outbound traffic?

Do you have a Express Route to this VNET where you are getting advertised with default routes?

Regards, 

Msrini

Wednesday, August 14, 2019 9:15 AM

Hi, 

Do you have 2 NICs in your Linux VM?

Can you execute the below command and share the output?

route -n 

Take a look at the FAQ:

Get request timed out for my call to the service?

Metadata calls must be made from the primary IP address assigned to the network card of the VM, in addition in case you have changed your routes there must be a route for 169.254.0.0/16 address out of your network card.

Regards, 

Msrini

Wednesday, August 14, 2019 9:40 AM

hi ,

thanks for your reply ,this is what i get for route -n 

Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
0.0.0.0         10.0.0.1        0.0.0.0         UG    100    0        0 eth0
10.0.0.0        0.0.0.0         255.255.255.0   U     0      0        0 eth0
168.63.129.16   10.0.0.1        255.255.255.255 UGH   100    0        0 eth0
169.254.169.254 10.0.0.1        255.255.255.255 UGH   100    0        0 eth0

Wednesday, August 14, 2019 10:48 AM

i have 1 NIC for my linux VM 

Thursday, August 15, 2019 7:57 AM

hi 

it's look like whene i was looking for setting site to site connection ,i made some changes ,i delete unnecessary ressource and now it work fine :) 

thanks so much 

best regards