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Question
Thursday, October 16, 2014 9:47 AM
Hi Everyone,
I am using Windows 7 [32bit with SP 1] and i have installed Ms office 2013 Pro[32bit].i was trying to update the service pack 1 which i have downloaded [proplussp2013-kb2817430-fullfile-x86-en-us]but i facing issue i got a error saying "The Expected version of the Product was not found on the system"
Kindly suggest or assist how can i fix the above issue.
All replies (4)
Sunday, October 19, 2014 1:49 PM
Hi,
You can refer to this article:
https://support.microsoft.com/kb/837826?wa=wsignin1.0
Best regards,
Tuesday, October 28, 2014 5:59 PM
I'm sorry, I'm missing something. How is the link above even remotely related to the original question, and marked as an answer??
I'm experiencing the exact same problem other than we're running x64 versions of Windows with 32-bit Office 2013.
Monday, December 15, 2014 5:08 PM
any updates on this one.
Adit
Tuesday, April 28, 2015 8:57 PM
Office 2013 SP1 is prereq for S4B update otherwise you will get error “The expected version of the product was not found on the system”.
[4/14/2015] NOTICE: Support for Microsoft Office 2013 RTM has ended. Starting with the April 2015 release, all Office 2013 updates will only apply if Office 2013 SP1 is installed. See KB2817430 for more information about acquiring Office 2013 SP1.