I cannot start Windows 10 in normal mode but only in safe mode

Question

_{Friday, September 16, 2016 10:15 AM}

I cannot start Windows 10 in normal mode but only in safe mode. I use Windows 10 Home version 10.0.14393. I get error code 0x8007043c-0x90016. I know my product code (I do not mention it in this message) and also the ID 00326-10000-00000-AA768.

I tried everything without any success:

- systemrepair and system file check

- Windows10Upgrade9252.exe

-  MediaCreationTool.exe

- startmenu-1diagcab

- MicrosoftProgram_Install_and_Uninstall.meta.diagcab

Please help me.

All replies (2)

_{Friday, September 16, 2016 10:55 AM ✅Answered}

Hello

when computers are infected with malware or crashing because of buggy drivers, Safe Mode may be the only way to start the computer

Once you are in Safe Mode, you can perform system maintenance tasks to fix your computer
Scan for Malware:
Run System Restore:
Uninstall Recently Installed Software
Update Hardware Drivers:
See Whether a Crash Occurs

or you can try this link 

Regards, Regin Ravi

---

_{Monday, September 19, 2016 7:18 AM ✅Answered | 1 vote}

Hi,

Type Windows key + R to open a run dialog and then type msconfig in the box and press enter.

On the Boot tab uncheck boot into safe mode, restart to test result.

If no help, system restore is worth trying.

There is a documentation introduces a detailed process, have a look.

How to Start Windows 10 in Safe Mode

http://www.tenforums.com/tutorials/2304-safe-mode-start-windows-10-a.html

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Regards

Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.