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how do I delete the previous binding device

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Tuesday, November 14, 2017 6:53 PM | 1 vote

Hello, because I changed the mobile phone, the old equipment has been unable to use my new mobile phone AUTHENTICATOR APP account has been added before need equipment to provide verification code, how can I delete prior to binding equipment

All replies (1)

Wednesday, November 15, 2017 6:29 AM

Adding the Microsoft Authenticator app to a new device does not automatically remove it from any other devices. To manage which devices are configured for your account, visit the same website that you use to manage two-step verification, and choose to remove old apps.

For personal Microsoft accounts, this website is your account security page. For work or school Microsoft accounts, this website may be either MyApps or a custom portal that your organization has set up.

Regards 

Wayne

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