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Question
Monday, March 14, 2016 5:24 PM
Hi all, pretty sure I only started seeing this after upgrading to Win10 Pro x64 build 10586.122. When I connect to a machine via RDP, the display shows random black boxes. It's not a problem on the remote client. If I connect to the same remote client session from a different PC running an older version of Win10 or Windows 7, the display is fine. The black boxes only show up in my RDP sessions, not on my own desktop. Has anyone else experienced this?
All replies (5)
Tuesday, March 15, 2016 5:12 PM ✅Answered
Ended up doing a clean install of Win 10 and the problem has gone away. It's now showing version 1511, build 10586.164.
Hated doing the sledgehammer approach but could not find any errors in logs to give me a clue as to why it started acting up in rdp only, and Windows wouldn't let me uninstall the most recent KB updates from round the time I first noticed the problem (KB3139907?)
Tuesday, April 19, 2016 10:19 PM ✅Answered
I got this fixed by removing the cache files from "C:\Users\userName>\AppData\Local\Microsoft\Terminal Server Client\Cache". Restart RDPMan.exe, worked fine.
Monday, March 14, 2016 5:40 PM
I RDP into machines all the time from my x64 Windows 10 10586 machine and I don't have the black boxes issue that you are seeing.
Wednesday, March 30, 2016 8:08 AM
Hi,
It appeared that the latest Windows 10 update fix this issue.
In my experience, this issue could be caused that the RDP fail to render the display performance well.
Please know that RDP uses its own video driver to render display output by constructing the rendering information into network packets by using RDP protocol and sending them over the network to the client. On the client, RDP receives rendering data and interprets the packets into corresponding Microsoft Windows graphics device interface (GDI) API calls.
And as we can see that it get improved in latest update.
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Wednesday, May 18, 2016 3:12 PM
Thanks for that Arnold! The gremlins re-appeared just yesterday, so no, the latest build did not fix the problem. But removing the cache files did. Fix this Microsoft!