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Understanding Outlook Search & Exchange Search with Special characters and substrings

Understanding Search queries with special characters is always important.

Searching a Special character – Let say the Subject contains “How are you ?” you search “?”

Understanding Search of substrings is also important

Searching a Substring – Let say the Subject Contains “Testtrick1” you search “Trick1”

1.When Outlook is in Online mode it uses the Exchange Search

2.When Outlook is in Cache mode it uses the Desktop Search otherwise called as Instant search

1. When Outlook is in Online mode it uses the Exchange Search

Searching a Special Character alone does not search in Exchange 2003,2007,2010

For Example “Subject: Do you have 10$”

http://careexchange.in/wp-content/uploads/2012/10/image_thumb.png

Searching for a Special Character “$” Does not give us appropriate Results

!@#$%^&*()etc

http://careexchange.in/wp-content/uploads/2012/10/image_thumb1.png

Whole String 10$ Searches it

http://careexchange.in/wp-content/uploads/2012/10/image_thumb2.png

But Searching for 0$ – Substring does not work

Some Examples – subject is “Exchange2010?” – Searching for “2010?” substring does not work

http://careexchange.in/wp-content/uploads/2012/10/image_thumb3.png

2.When Outlook is in Cache mode it uses the Desktop Search otherwise called as Instant search

Searching a Special Character alone does not search in Outlook 2003,2007,2010

Instant Search will ignore this special characters as the index of Instant Search is word-based only

For the same example “Subject: Do you have 10$” having Outlook in Cache Mode

http://careexchange.in/wp-content/uploads/2012/10/image_thumb4.png

Searching for a Special Character “$” Does not give us appropriate Results

!@#$%^&*()etc

http://careexchange.in/wp-content/uploads/2012/10/image_thumb5.png

Whole String 10$ Searches it

http://careexchange.in/wp-content/uploads/2012/10/image_thumb6.png

But Searching for 0$ – Substring does not work

Some Examples – subject is “Exchange2010?” – Searching for “2010?” substring does not work

http://careexchange.in/wp-content/uploads/2012/10/image_thumb7.png

This how its designed to give out better search results instantly !!

Regards
Satheshwaran Manoaharan