Microsoft Dynamics CRM 2011 Resources
Resources
CRM Resources List
- [[articles:Microsoft Dynamics CRM 4.0 Resources|CRM 4.0 Resources]]
- [[articles:Microsoft Dynamics CRM 4.0 Development Resources|CRM 4.0 Development Resources]]
- [[articles:Microsoft Dynamics CRM 2011 Resources|CRM 2011 Resources]]
- [[articles:Microsoft Dynamics CRM 2011 Development Resources|CRM 2011 Development Resources]]
- [[articles:Microsoft Dynamics CRM Online Resources|CRM Online Resources]]
This is the list of most commonly used and often required CRM 2011 resources. Note that development tools are listed separately (see the references in the box).
User Documentation
User documentation as a separate document or download is not available yet. Some other available resources include:
- Microsoft Dynamics CRM 2011 User's Guide
- User Videos
- Microsoft Dynamics CRM Channel on YouTube
- Microsoft Premier Field Engineers Dynamics on YouTube
- Microsoft Dynamics Resource Center Online
- Microsoft Dynamics Resource Center On Premise
Software
- Microsoft Dynamics CRM 2011 for Outlook (Microsoft-hosted)
- Microsoft Dynamics CRM 2011 E-mail Router (Microsoft-hosted)
- Microsoft Dynamics CRM 2011 Language Pack
- Microsoft Dynamics CRM 2011 Online
- Microsoft Dynamics CRM Server 2011
- System Center Monitoring Pack for Microsoft Dynamics CRM 2011http://timage.cc/image/get/new.gif/2011-09-14T12.00
Technical Documentation
- Microsoft Dynamics CRM 2011 Implementation Guide
- Deployment and Operational Guidance for Hosting Microsoft Dynamics CRM 2011http://timage.cc/image/get/new.gif/2011-04-15T10.00
- Configuring Claims-based Authentication for Microsoft Dynamics CRM 2011
- Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure
- Optimizing and Maintaining Client Performance for Microsoft Dynamics CRM 2011 and CRM Online
- Performance and Scalability Assessment of Customer Implementation
- Sharing Data across Microsoft Dynamics CRM Deployments
- Security and Authentication in Microsoft Dynamics CRM: The Microsoft Dynamics CRM Security Model
- Security and Authentication in Microsoft Dynamics CRM: Field-level Security in Microsoft Dynamics CRM: Options and Constraints
- Microsoft Dynamics CRM 2011 Software Development Kit (SDK) Version 5.0.13
- Microsoft Dynamics CRM Statement of Direction (April 2010)
- Microsoft Dynamics CRM Positioning Whitepaper: xRM and Microsoft SharePoint
- Microsoft Dynamics CRM xRM for Solution Builders
- Maximize the Value of your Custom Business Applications with Microsoft Dynamics CRM
- CRM 2011 Video Collection
- Microsoft Dynamics CRM 2011 Entity Relationship Diagrams
- Microsoft Dynamics CRM Online Deployment and Administration Documentation
- Microsoft Dynamics CRM 2011 for E-mail Router Installing Guide for use with Microsoft Dynamics CRM Online
- Microsoft Dynamics CRM 2011 Upgrade Best Practices
- Connectivity and Firewall Port Requirements for Microsoft Dynamics CRM 2011
- Using Multi-tenancy in Microsoft Dynamics CRM 2011 to Address Challenges in Enterprise Business Environments
Update Rollups for Microsoft Dynamics CRM 2011
- Microsoft Dynamics CRM 2011 Update Rollup 15, 5.00.9690.3731 (KB 2843571)
- Microsoft Dynamics CRM 2011 Update Rollup 14, 5.00.9690.3557 (KB 2849744)
- Microsoft Dynamics CRM 2011 Update Rollup 13, 5.00.9690.3448 (KB 2791312)
- Microsoft Dynamics CRM 2011 Update Rollup 12, 5.00.9690.3233 (KB 2795627)
- Microsoft Dynamics CRM 2011 Update Rollup 11, 5.00.9690.2835 (KB 2739504)
- Microsoft Dynamics CRM 2011 Update Rollup 10, 5.00.9690.2730, 5.00.9690.2740 (KB 2710577)
- Microsoft Dynamics CRM 2011 Update Rollup 8, 5.00.9690.2243 (KB 2600644)
- Microsoft Dynamics CRM 2011 Update Rollup 7, 5.0.9690.2165 (KB 2600643)
- Microsoft Dynamics CRM 2011 Update Rollup 6, 5.00.9690.1992 (KB 2600640)
- Microsoft Dynamics CRM 2011 Update Rollup 5, 5.00.9688.1533 (KB 2567454)
- Microsoft Dynamics CRM 2011 Update Rollup 4, 5.00.9688.1450 (KB 2556167)
- Microsoft Dynamics CRM 2011 Update Rollup 3, 5.00.9688.1244 (KB 2547347)
- Microsoft Dynamics CRM 2011 Update Rollup 2, 5.0.9688.1155 (KB 2466086)
- Microsoft Dynamics CRM 2011 Update Rollup 1, 5.00.9688.1045 (KB 2466084)
Podcast
Microsoft Dynamics Marketplace
- Microsoft Dynamics CRM for Wealth Management
- Health Plan Sales Solution for Microsoft Dynamics CRM
- Microsoft Dynamics CRM for Nonprofit Organizations
- Microsoft Dynamics CRM Activity Feeds
- Microsoft Dynamics CRM Mobile
- Customer Portal for Microsoft Dynamics CRM 2011
- Partner Relationship Management Portal for Microsoft Dynamics CRM 2011
- Customer Care Accelerator for Microsoft Dynamics CRM 2011
- Healthcare Template for Microsoft Dynamics CRM
- Wealth Management Template for Microsoft Dynamics CRM
- Life Annuity Insurance Template for Microsoft Dynamics CRM
References
- CRM Resources by Neil Benson on the Customery Blog