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Office 365 Shared Mailbox VS Group Mailbox

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This one is a simple understanding of Shared Mailbox vs Group Mailbox. We do a lot of research and sometimes the simplest answers are what is required.

Shared mailbox

A shared mailbox is a mailbox that multiple users can use to read and send email messages. Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view vacation time or work shifts.

Group mailbox

“Groups” is a simplified experience across Office 365 that greatly enhances group communication and collaboration. It has only one email address.

A Group is a combination of

  • a site mailbox,
  • a shared mailbox, and
  • a distribution list.

A Group includes

  • Conversations,
  • a Document Library (OneDrive for Business) and
  • a Calendar.
    Some features may be similar, but two groups are designed for a different purpose.

Some features may be similar, but two groups are designed for a different purpose.