Overview of Windows Autopilot

Windows Autopilot is a collection of technologies used to set up and pre-configure new devices, getting them ready for productive use. Windows Autopilot can be used to deploy Windows PCs or HoloLens 2 devices. For more information about deploying HoloLens 2 with Autopilot, see Windows Autopilot for HoloLens 2.

Windows Autopilot can also be used to reset, repurpose, and recover devices. This solution enables an IT department to achieve these goals with little to no infrastructure to manage, with a process that's easy and simple.

Windows Autopilot simplifies the Windows device lifecycle, for both IT and end users, from initial deployment to end of life. Using cloud-based services, Windows Autopilot:

  • Reduces the time IT spends on deploying, managing, and retiring devices.
  • Reduces the infrastructure required to maintain the devices.
  • Maximizes ease of use for all types of end users.

See the following video:


This article is for Windows Autopilot. For Windows Autopilot device preparation, see Overview of Windows Autopilot device preparation.

Process overview

When new Windows devices are initially deployed, Windows Autopilot uses the OEM-optimized version of Windows client. This version is preinstalled on the device, so custom images and drivers for every device model don't have to be maintained. Instead of re-imaging the device, the existing Windows installation can be transformed into a "business-ready" state that can:

  • Apply settings and policies.
  • Install apps.
  • Change the edition of Windows being used to support advanced features. For example, from Windows Pro to Windows Enterprise.

Process overview.

Once deployed, Windows devices can be managed with:

  • Microsoft Intune.
  • Windows Update for Business.
  • Microsoft Configuration Manager.
  • Other similar tools from non-Microsoft parties.


A supported version of Windows semi-annual channel is required to use Windows Autopilot. For more information, see Windows Autopilot software, networking, configuration, and licensing requirements.


Traditionally, IT pros spend significant time building and customizing images that are later deployed to devices. Windows Autopilot introduces a new approach.

  • From the user's perspective, it only takes a few simple operations to make their device ready to use.
  • From the IT pro's perspective, the only interaction required from the end user is to connect to a network and to verify their credentials. Everything beyond that is automated.

Windows Autopilot enables the following functionality:

Existing device can also be quickly prepared for a new user with Windows Autopilot Reset. The Reset capability is also useful in break/fix scenarios to quickly bring a device back to a business-ready state.


For a tutorial with detailed instructions on configuring Windows Autopilot, see Windows Autopilot scenarios.