Edit

Tutorial: Microsoft Entra SSO integration with Change Process Management

  • Article

In this tutorial, you'll learn how to integrate Change Process Management with Microsoft Entra ID. When you integrate Change Process Management with Microsoft Entra ID, you can:

  • Use Microsoft Entra ID to control who can access Change Process Management.
  • Enable your users to be automatically signed in to Change Process Management with their Microsoft Entra accounts.
  • Manage your accounts in one central location: the Azure portal.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • A Change Process Management subscription with single sign-on (SSO) enabled.
  • Along with Cloud Application Administrator, Application Administrator can also add or manage applications in Microsoft Entra ID. For more information, see Azure built-in roles.

Scenario description

In this tutorial, you'll configure and test Microsoft Entra SSO in a test environment.

Change Process Management supports IDP-initiated SSO.

To configure the integration of Change Process Management into Microsoft Entra ID, you need to add Change Process Management from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, enter Change Process Management in the search box.
  4. Select Change Process Management in the results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for Change Process Management

You'll configure and test Microsoft Entra SSO with Change Process Management by using a test user named B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the corresponding user in Change Process Management.

To configure and test Microsoft Entra SSO with Change Process Management, you'll take these high-level steps:

  1. Configure Microsoft Entra SSO to enable your users to use the feature.
    1. Create a Microsoft Entra test user to test Microsoft Entra single sign-on.
    2. Grant access to the test user to enable the user to use Microsoft Entra single sign-on.
  2. Configure Change Process Management SSO on the application side.
    1. Create a Change Process Management test user as a counterpart to the Microsoft Entra representation of the user.
  3. Test SSO to verify that the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > Change Process Management application integration page, in the Manage section, select single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up Single Sign-On with SAML page, select the pencil button for Basic SAML Configuration to edit the settings:

    Screenshot shows to edit Basic S A M L Configuration.

  5. On the Basic SAML Configuration section, perform the following steps:

    a. In the Identifier box, type a URL using the following pattern: https://<hostname>:8443/

    b. In the Reply URL box, type a URL using the following pattern: https://<hostname>:8443/changepilot/saml/sso

    Note

    The preceding Identifier and Reply URL values aren't the actual values that you should use. Contact the Change Process Management support team to get the actual values. You can also refer to the patterns shown in the Basic SAML Configuration section.

  6. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, select the Download link for Certificate (Base64) to download the certificate and save it on your computer:

    Screenshot shows the Certificate download link.

  7. In the Set up Change Process Management section, copy the appropriate URL or URLs, based on your requirements:

    Screenshot shows to copy configuration appropriate U R L.

Create a Microsoft Entra test user

In this section, you'll create a test user named B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Grant access to the test user

In this section, you'll enable B.Simon to use single sign-on by granting that user access to Change Process Management.

  1. Browse to Identity > Applications > Enterprise applications.
  2. In the applications list, select Change Process Management.
  3. In the app's overview page, in the Manage section, select Users and groups:
  4. Select Add user, and then select Users and groups in the Add Assignment dialog box.
  5. In the Users and groups dialog box, select B.Simon in the Users list, and then click the Select button at the bottom of the screen.
  6. If you're expecting any role value in the SAML assertion, in the Select Role dialog box, select the appropriate role for the user from the list and then click the Select button at the bottom of the screen.
  7. In the Add Assignment dialog box, select Assign.

Configure Change Process Management SSO

To configure single sign-on on the Change Process Management side, you need to send the downloaded Base64 certificate and the appropriate URLs that you copied to the Change Process Management support team. They configure the SAML SSO connection to be correct on both sides.

Create a Change Process Management test user

Work with the Change Process Management support team to add a user named B.Simon in Change Process Management. Users must be created and activated before you use single sign-on.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

  • Click on Test this application, and you should be automatically signed in to the Change Process Management for which you set up the SSO.

  • You can use Microsoft My Apps. When you click the Change Process Management tile in the My Apps, you should be automatically signed in to the Change Process Management for which you set up the SSO. For more information, see Microsoft Entra My Apps.

Next steps

Once you configure Change Process Management you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Cloud App Security.