Tutorial: Azure Active Directory single sign-on (SSO) integration with Concur

In this tutorial, you'll learn how to integrate Concur with Azure Active Directory (Azure AD). When you integrate Concur with Azure AD, you can:

  • Control in Azure AD who has access to Concur.
  • Enable your users to be automatically signed-in to Concur with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.

Note

The guidance provided in this article does not cover the new Manage Single Sign-On offering that is available from SAP Concur as of mid 2019. This new self-service SSO offering relies on IdP initiated sign-in which the current gallery app does not allow, due to the Sign on URL not being optional. The Sign on URL must be empty for IdP initiated sign-in via MyApps portal to work as intended. For these reason you must start out with a custom non-galleryp application to set up SSO when using the Manage Single Sign-On feature in SAP Concur.

Prerequisites

To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • Concur single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

To configure the integration of Concur into Azure AD, you need to add Concur from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type Concur in the search box.
  6. Select Concur from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Azure AD SSO for Concur

Configure and test Azure AD SSO with Concur using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Concur.

To configure and test Azure AD SSO with Concur, perform the following steps:

  1. Configure Azure AD SSO - to enable your users to use this feature.
    1. Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
    2. Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
  2. Configure Concur SSO - to configure the Single Sign-On settings on application side.
    1. Create Concur test user - to have a counterpart of B.Simon in Concur that is linked to the Azure AD representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the Concur application integration page, find the Manage section and select Single sign-on.

  2. On the Select a Single sign-on method page, select SAML.

  3. On the Set up Single Sign-On with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, perform the following steps:

    a. In the Sign on URL text box, type a URL using the following pattern: https://www.concursolutions.com/UI/SSO/<OrganizationId>

    b. In the Identifier (Entity ID) text box, type a URL using the following pattern: https://<customer-domain>.concursolutions.com

    c. For Reply URL, enter one of the following URL pattern:

    Reply URL
    https://www.concursolutions.com/SAMLRedirector/SAMLReceiver.ashx
    https://<customer-domain>.concursolutions.com/<OrganizationId>
    https://<customer-domain>.concur.com
    https://<customer-domain>.concursolutions.com

    Note

    These values are not real. Update these values with the actual Sign-on URL, Identifier and Reply URL. Contact Concur Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.

  5. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

    The Certificate download link

  6. On the Set up Concur section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Concur.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.
  2. In the applications list, select Concur.
  3. In the app's overview page, find the Manage section and select Users and groups.
  4. Select Add user, then select Users and groups in the Add Assignment dialog.
  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
  6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  7. In the Add Assignment dialog, click the Assign button.

Configure Concur SSO

To configure single sign-on on Concur side, you need to send the downloaded Federation Metadata XML and appropriate copied URLs from Azure portal to Concur support team. They set this setting to have the SAML SSO connection set properly on both sides.

Note

The configuration of your Concur subscription for federated SSO via SAML is a separate task, which you must contact Concur Client support team to perform.

Create Concur test user

In this section, a user called B.Simon is created in Concur. Concur supports just-in-time user provisioning, which is enabled by default. There is no action item for you in this section. If a user doesn't already exist in Concur, a new one is created after authentication.

Concur also supports automatic user provisioning, you can find more details here on how to configure automatic user provisioning.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

  • Click on Test this application in Azure portal. This will redirect to Concur Sign-on URL where you can initiate the login flow.

  • Go to Concur Sign-on URL directly and initiate the login flow from there.

  • You can use Microsoft My Apps. When you click the Concur tile in the My Apps, this will redirect to Concur Sign-on URL. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure Concur you can enforce Session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.