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Tutorial: Microsoft Entra SSO integration with Datto Workplace Single Sign On

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In this tutorial, you'll learn how to integrate Datto Workplace Single Sign On with Microsoft Entra ID. When you integrate Datto Workplace Single Sign On with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to Datto Workplace Single Sign On.
  • Enable your users to be automatically signed-in to Datto Workplace Single Sign On with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • Datto Workplace Single Sign On single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Microsoft Entra SSO in a test environment.

  • Datto Workplace Single Sign On supports SP and IDP initiated SSO.

Note

Identifier of this application is a fixed string value so only one instance can be configured in one tenant.

To configure the integration of Datto Workplace Single Sign On into Microsoft Entra ID, you need to add Datto Workplace Single Sign On from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type Datto Workplace Single Sign On in the search box.
  4. Select Datto Workplace Single Sign On from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for Datto Workplace Single Sign On

Configure and test Microsoft Entra SSO with Datto Workplace Single Sign On using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in Datto Workplace Single Sign On.

To configure and test Microsoft Entra SSO with Datto Workplace Single Sign On, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure Datto Workplace Single Sign On SSO - to configure the single sign-on settings on application side.
    1. Create Datto Workplace Single Sign On test user - to have a counterpart of B.Simon in Datto Workplace Single Sign On that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > Datto Workplace Single Sign On > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  5. On the Basic SAML Configuration section, the user does not have to perform any step as the app is already pre-integrated with Azure.

  6. On the Basic SAML Configuration section, if you wish to configure in SP initiated mode then perform the following steps:

    a. In the Identifier text box, type the URL: https://saml.workplace.datto.com/singlesignon/saml/metadata

    b. In the Reply URL text box, type the URL: https://saml.workplace.datto.com/singlesignon/saml/SSO

    c. In the Sign-on URL text box, type a URL using the following pattern: https://<SUBDOMAIN>.workplace.datto.com/login

    Note

    The Sign-on URL value is not real. Update the value with the actual Sign-on URL. Contact Datto Workplace Single Sign On Client support team to get the value. You can also refer to the patterns shown in the Basic SAML Configuration section.

  7. On the Set up single sign-on with SAML page, In the SAML Signing Certificate section, click copy button to copy App Federation Metadata Url and save it on your computer.

    The Certificate download link

Create a Microsoft Entra test user

In this section, you'll create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you'll enable B.Simon to use single sign-on by granting access to Datto Workplace Single Sign On.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > Datto Workplace Single Sign On.
  3. In the app's overview page, select Users and groups.
  4. Select Add user/group, then select Users and groups in the Add Assignment dialog.
    1. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
    2. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
    3. In the Add Assignment dialog, click the Assign button.

Configure Datto Workplace Single Sign On SSO

To configure single sign-on on Datto Workplace Single Sign On side, you need to send the App Federation Metadata Url to Datto Workplace Single Sign On support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create Datto Workplace Single Sign On test user

In this section, you create a user called Britta Simon in Datto Workplace Single Sign On. Work with Datto Workplace Single Sign On support team to add the users in the Datto Workplace Single Sign On platform. Users must be created and activated before you use single sign-on.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

  • Click on Test this application, this will redirect to Datto Workplace Single Sign On Sign on URL where you can initiate the login flow.

  • Go to Datto Workplace Single Sign On Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application, and you should be automatically signed in to the Datto Workplace Single Sign On for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you click the Datto Workplace Single Sign On tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the Datto Workplace Single Sign On for which you set up the SSO. For more information, see Microsoft Entra My Apps.

Next steps

Once you configure Datto Workplace Single Sign On you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Cloud App Security.