Configure and test Microsoft Entra SSO with Jive using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in Jive.
To configure and test Microsoft Entra SSO with Jive, perform the following steps:
Browse to Identity > Applications > Enterprise applications > Jive > Single sign-on.
On the Select a single sign-on method page, select SAML.
On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.
On the Basic SAML Configuration section, enter the values for the following fields:
a. In the Sign on URL text box, type a URL using the following pattern:
https://<instance name>.jivecustom.com
b. In the Identifier (Entity ID) text box, type a URL using the following pattern:
https://<instance name>.jiveon.com
Note
These values are not real. Update these values with the actual Sign on URL and Identifier. Contact Jive Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.
On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.
On the Set up Jive section, copy the appropriate URL(s) as per your requirement.
Create a Microsoft Entra test user
In this section, you'll create a test user called B.Simon.
Browse to Identity > Applications > Enterprise applications > Jive.
In the app's overview page, select Users and groups.
Select Add user/group, then select Users and groups in the Add Assignment dialog.
In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
In the Add Assignment dialog, click the Assign button.
Configure Jive SSO
To configure single sign-on on Jive side, sign-on to your Jive tenant as an administrator.
In the menu on the top, Click SAML.
a. Select Enabled under the General tab.
b. Click the SAVE ALL SAML SETTINGS button.
Navigate to the IDP METADATA tab.
a. Copy the content of the downloaded metadata XML file, and then paste it into the Identity Provider (IDP) Metadata textbox.
b. Click the SAVE ALL SAML SETTINGS button.
Select USER ATTRIBUTE MAPPING tab.
a. In the Email textbox, copy and paste the attribute name of mail value.
b. In the First Name textbox, copy and paste the attribute name of givenname value.
c. In the Last Name textbox, copy and paste the attribute name of surname value.
Create Jive test user
The objective of this section is to create a user called Britta Simon in Jive. Jive supports automatic user provisioning, which is by default enabled. You can find more details here on how to configure automatic user provisioning.
If you need to create user manually, work with Jive Client support team to add the users in the Jive platform.
Test SSO
In this section, you test your Microsoft Entra single sign-on configuration with following options.
Click on Test this application, this will redirect to Jive Sign-on URL where you can initiate the login flow.
Go to Jive Sign-on URL directly and initiate the login flow from there.
You can use Microsoft My Apps. When you click the Jive tile in the My Apps, this will redirect to Jive Sign-on URL. For more information about the My Apps, see Introduction to the My Apps.
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