Tutorial: Azure AD SSO integration with ProProfs Knowledge Base
In this tutorial, you'll learn how to integrate ProProfs Knowledge Base with Azure Active Directory (Azure AD). When you integrate ProProfs Knowledge Base with Azure AD, you can:
- Control in Azure AD who has access to ProProfs Knowledge Base.
- Enable your users to be automatically signed-in to ProProfs Knowledge Base with their Azure AD accounts.
- Manage your accounts in one central location - the Azure portal.
To get started, you need the following items:
- An Azure AD subscription. If you don't have a subscription, you can get a free account.
- ProProfs Knowledge Base single sign-on (SSO) enabled subscription.
This integration is also available to use from Azure AD US Government Cloud environment. You can find this application in the Azure AD US Government Cloud Application Gallery and configure it in the same way as you do from public cloud.
In this tutorial, you configure and test Azure AD SSO in a test environment.
- ProProfs Knowledge Base supports IDP initiated SSO.
Adding ProProfs Knowledge Base from the gallery
To configure the integration of ProProfs Knowledge Base into Azure AD, you need to add ProProfs Knowledge Base from the gallery to your list of managed SaaS apps.
- Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
- On the left navigation pane, select the Azure Active Directory service.
- Navigate to Enterprise Applications and then select All Applications.
- To add new application, select New application.
- In the Add from the gallery section, type ProProfs Knowledge Base in the search box.
- Select ProProfs Knowledge Base from results panel and then add the app. Wait a few seconds while the app is added to your tenant.
Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.
Configure and test Azure AD SSO for ProProfs Knowledge Base
Configure and test Azure AD SSO with ProProfs Knowledge Base using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in ProProfs Knowledge Base.
To configure and test Azure AD SSO with ProProfs Knowledge Base, perform the following steps:
- Configure Azure AD SSO - to enable your users to use this feature.
- Configure ProProfs Knowledge Base SSO - to configure the single sign-on settings on application side.
- Create ProProfs Knowledge Base test user - to have a counterpart of B.Simon in ProProfs Knowledge Base that is linked to the Azure AD representation of user.
- Test SSO - to verify whether the configuration works.
Configure Azure AD SSO
Follow these steps to enable Azure AD SSO in the Azure portal.
In the Azure portal, on the ProProfs Knowledge Base application integration page, find the Manage section and select single sign-on.
On the Select a single sign-on method page, select SAML.
On the Set up single sign-on with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.
On the Basic SAML Configuration section, the application is pre-configured and the necessary URLs are already pre-populated with Azure. The user needs to save the configuration by clicking the Save button.
On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Certificate (Base64) and select Download to download the certificate and save it on your computer.
On the Set up ProProfs Knowledge Base section, copy the appropriate URL(s) based on your requirement.
Create an Azure AD test user
In this section, you'll create a test user in the Azure portal called B.Simon.
- From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
- Select New user at the top of the screen.
- In the User properties, follow these steps:
- In the Name field, enter
- In the User name field, enter the email@example.com. For example,
- Select the Show password check box, and then write down the value that's displayed in the Password box.
- Click Create.
- In the Name field, enter
Assign the Azure AD test user
In this section, you'll enable B.Simon to use Azure single sign-on by granting access to ProProfs Knowledge Base.
- In the Azure portal, select Enterprise Applications, and then select All applications.
- In the applications list, select ProProfs Knowledge Base.
- In the app's overview page, find the Manage section and select Users and groups.
- Select Add user, then select Users and groups in the Add Assignment dialog.
- In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
- If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
- In the Add Assignment dialog, click the Assign button.
Configure ProProfs Knowledge Base SSO
To configure single sign-on on ProProfs Knowledge Base side, you need to send the downloaded Certificate (Base64) and appropriate copied URLs from Azure portal to ProProfs Knowledge Base support team. They set this setting to have the SAML SSO connection set properly on both sides.
Create ProProfs Knowledge Base test user
In this section, you create a user called Britta Simon in ProProfs Knowledge Base. Work with ProProfs Knowledge Base support team to add the users in the ProProfs Knowledge Base platform. Users must be created and activated before you use single sign-on.
In this section, you test your Azure AD single sign-on configuration with following options.
Click on Test this application in Azure portal and you should be automatically signed in to the ProProfs Knowledge Base for which you set up the SSO
You can use Microsoft My Apps. When you click the ProProfs Knowledge Base tile in the My Apps, you should be automatically signed in to the ProProfs Knowledge Base for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.
Once you configure ProProfs Knowledge Base you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.