Tutorial: Azure AD SSO integration with Citrix ShareFile

In this tutorial, you'll learn how to integrate Citrix ShareFile with Azure Active Directory (Azure AD). When you integrate Citrix ShareFile with Azure AD, you can:

  • Control in Azure AD who has access to Citrix ShareFile.
  • Enable your users to be automatically signed-in to Citrix ShareFile with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.


To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • Citrix ShareFile single sign-on (SSO) enabled subscription.


This integration is also available to use from Azure AD US Government Cloud environment. You can find this application in the Azure AD US Government Cloud Application Gallery and configure it in the same way as you do from public cloud.

Scenario description

In this tutorial, you configure and test Azure AD single sign-on in a test environment.

  • Citrix ShareFile supports SP initiated SSO.

To configure the integration of Citrix ShareFile into Azure AD, you need to add Citrix ShareFile from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type Citrix ShareFile in the search box.
  6. Select Citrix ShareFile from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Azure AD SSO for Citrix ShareFile

In this section, you configure and test Azure AD single sign-on with Citrix ShareFile based on a test user called Britta Simon. For single sign-on to work, a link relationship between an Azure AD user and the related user in Citrix ShareFile needs to be established.

To configure and test Azure AD single sign-on with Citrix ShareFile, perform the following steps:

  1. Configure Azure AD SSO - to enable your users to use this feature.

    1. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
    2. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  2. Configure Citrix ShareFile SSO - to configure the Single Sign-On settings on application side.

    1. Create Citrix ShareFile test user - to have a counterpart of Britta Simon in Citrix ShareFile that is linked to the Azure AD representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the Citrix ShareFile application integration page, find the Manage section and select single sign-on.

  2. On the Select a single sign-on method page, select SAML.

  3. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, perform the following steps:

    a. In the Identifier (Entity ID) textbox, type a URL using one of the following patterns:


    b. In the Reply URL textbox, type a URL using one of the following patterns:

    Reply URL
    https://<tenant-name>.sharefile.eu/saml/<URL path>
    https://<tenant-name>.sharefile.com/saml/<URL path>

    c. In the Sign-on URL text box, type a URL using the following pattern: https://<tenant-name>.sharefile.com/saml/login


    These values are not real. Update these values with the actual Identifier,Reply URL and Sign on URL. Contact Citrix ShareFile Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.

  5. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Certificate (Base64) from the given options as per your requirement and save it on your computer.

    The Certificate download link

  6. On the Set up Citrix ShareFile section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Citrix ShareFile.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.
  2. In the applications list, select Citrix ShareFile.
  3. In the app's overview page, find the Manage section and select Users and groups.
  4. Select Add user, then select Users and groups in the Add Assignment dialog.
  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
  6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  7. In the Add Assignment dialog, click the Assign button.

Configure Citrix ShareFile SSO

  1. To automate the configuration within Citrix ShareFile, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.

    My apps extension

  2. After adding extension to the browser, click on Set up Citrix ShareFile will direct you to the Citrix ShareFile application. From there, provide the admin credentials to sign into Citrix ShareFile. The browser extension will automatically configure the application for you and automate steps 3-7.

    Setup configuration

  3. If you want to setup Citrix ShareFile manually, in a different web browser window, sign in to your Citrix ShareFile company site as an administrator.

  4. In the Dashboard, click on Settings and select Admin Settings.


  5. In the Admin Settings, go to the Security -> Login & Security Policy.

    Account Administration

  6. On the Single Sign-On/ SAML 2.0 Configuration dialog page under Basic Settings, perform the following steps:

    Single sign-on

    a. Select YES in the Enable SAML.

    b. Copy the ShareFile Issuer/ Entity ID value and paste it into the Identifier URL box in the Basic SAML Configuration dialog box in the Azure portal.

    c. In Your IDP Issuer/ Entity ID textbox, paste the value of Azure Ad Identifier which you have copied from Azure portal.

    d. Click Change next to the X.509 Certificate field and then upload the certificate you downloaded from the Azure portal.

    e. In Login URL textbox, paste the value of Login URL which you have copied from Azure portal.

    f. In Logout URL textbox, paste the value of Logout URL which you have copied from Azure portal.

    g. In the Optional Settings, choose SP-Initiated Auth Context as User Name and Password and Exact.

  7. Click Save.

Create Citrix ShareFile test user

  1. Log in to your Citrix ShareFile tenant.

  2. Click People -> Manage Users Home -> Create New Users -> Create Employee.

    Create Employee

  3. On the Basic Information section, perform below steps:

    Basic Information

    a. In the First Name textbox, type first name of user as Britta.

    b. In the Last Name textbox, type last name of user as Simon.

    c. In the Email Address textbox, type the email address of Britta Simon as brittasimon@contoso.com.

  4. Click Add User.


    The Azure AD account holder will receive an email and follow a link to confirm their account before it becomes active.You can use any other Citrix ShareFile user account creation tools or APIs provided by Citrix ShareFile to provision Azure AD user accounts.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

  • Click on Test this application in Azure portal. This will redirect to Citrix ShareFile Sign-on URL where you can initiate the login flow.

  • Go to Citrix ShareFile Sign-on URL directly and initiate the login flow from there.

  • You can use Microsoft My Apps. When you click the Citrix ShareFile tile in the My Apps, this will redirect to Citrix ShareFile Sign-on URL. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure Citrix ShareFile you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.