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Tutorial: Microsoft Entra SSO integration with Citrix ShareFile

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In this tutorial, you'll learn how to integrate Citrix ShareFile with Microsoft Entra ID. When you integrate Citrix ShareFile with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to Citrix ShareFile.
  • Enable your users to be automatically signed-in to Citrix ShareFile with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • Citrix ShareFile single sign-on (SSO) enabled subscription.

Note

This integration is also available to use from Microsoft Entra US Government Cloud environment. You can find this application in the Microsoft Entra US Government Cloud Application Gallery and configure it in the same way as you do from public cloud.

Scenario description

In this tutorial, you configure and test Microsoft Entra single sign-on in a test environment.

  • Citrix ShareFile supports SP initiated SSO.

To configure the integration of Citrix ShareFile into Microsoft Entra ID, you need to add Citrix ShareFile from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type Citrix ShareFile in the search box.
  4. Select Citrix ShareFile from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for Citrix ShareFile

In this section, you configure and test Microsoft Entra single sign-on with Citrix ShareFile based on a test user called Britta Simon. For single sign-on to work, a link relationship between a Microsoft Entra user and the related user in Citrix ShareFile needs to be established.

To configure and test Microsoft Entra single sign-on with Citrix ShareFile, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.

    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with Britta Simon.
    2. Assign the Microsoft Entra test user - to enable Britta Simon to use Microsoft Entra single sign-on.

  2. Configure Citrix ShareFile SSO - to configure the Single Sign-On settings on application side.

    1. Create Citrix ShareFile test user - to have a counterpart of Britta Simon in Citrix ShareFile that is linked to the Microsoft Entra representation of user.

  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > Citrix ShareFile > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Screenshot shows to edit Basic SAML Configuration.

  5. On the Basic SAML Configuration section, perform the following steps:

    a. In the Identifier (Entity ID) textbox, type a URL using one of the following patterns:

    Identifier
    https://<tenant-name>.sharefile.com
    https://<tenant-name>.sharefile.com/saml/info
    https://<tenant-name>.sharefile1.com/saml/info
    https://<tenant-name>.sharefile1.eu/saml/info
    https://<tenant-name>.sharefile.eu/saml/info

    b. In the Reply URL textbox, type a URL using one of the following patterns:

    Reply URL
    https://<tenant-name>.sharefile.com/saml/acs
    https://<tenant-name>.sharefile.eu/saml/<URL path>
    https://<tenant-name>.sharefile.com/saml/<URL path>

    c. In the Sign-on URL text box, type a URL using the following pattern: https://<tenant-name>.sharefile.com/saml/login

    Note

    These values are not real. Update these values with the actual Identifier,Reply URL and Sign on URL. Contact Citrix ShareFile Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

  6. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Certificate (Base64) from the given options as per your requirement and save it on your computer.

    Screenshot shows the Certificate download link

  7. On the Set up Citrix ShareFile section, copy the appropriate URL(s) as per your requirement.

    Screenshot shows to copy configuration URLs.

Create a Microsoft Entra test user

In this section, you'll create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you'll enable B.Simon to use single sign-on by granting access to Citrix ShareFile.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > Citrix ShareFile.
  3. In the app's overview page, select Users and groups.
  4. Select Add user/group, then select Users and groups in the Add Assignment dialog.
    1. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
    2. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
    3. In the Add Assignment dialog, click the Assign button.

Configure Citrix ShareFile SSO

  1. In a different web browser window, sign in to your Citrix ShareFile company site as an administrator

  2. In the Dashboard, click on Settings and select Admin Settings.

    Screenshot shows the Administration page.

  3. In the Admin Settings, go to the Security -> Login & Security Policy.

    Screenshot shows the Account Administration page.

  4. On the Single Sign-On/ SAML 2.0 Configuration dialog page under Basic Settings, perform the following steps:

    Screenshot shows the Single sign-on page.

    a. Select YES in the Enable SAML.

    b. Copy the ShareFile Issuer/ Entity ID value and paste it into the Identifier URL box in the Basic SAML Configuration dialog box.

    c. In Your IDP Issuer/ Entity ID textbox, paste the value of Microsoft Entra Identifier.

    d. Open the downloaded Certificate (Base64) into Notepad and paste the content into the X.509 Certificate textbox by clicking Change button.

    e. In Login URL textbox, paste the value of Login URL.

    f. In Logout URL textbox, paste the value of Logout URL.

    g. In the Optional Settings, choose SP-Initiated Auth Context as User Name and Password and Exact.

  5. Click Save.

Create Citrix ShareFile test user

  1. Log in to your Citrix ShareFile tenant.

  2. Click People -> Manage Users Home -> Create New Users -> Create Employee.

    Screenshot shows to Create Employee.

  3. On the Basic Information section, perform below steps:

    Screenshot shows the Basic Information.

    a. In the First Name textbox, type first name of user as Britta.

    b. In the Last Name textbox, type last name of user as Simon.

    c. In the Email Address textbox, type the email address of Britta Simon as brittasimon@contoso.com.

  4. Click Add User.

    Note

    The Microsoft Entra account holder will receive an email and follow a link to confirm their account before it becomes active.You can use any other Citrix ShareFile user account creation tools or APIs provided by Citrix ShareFile to provision Microsoft Entra user accounts.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

  • Click on Test this application, this will redirect to Citrix ShareFile Sign-on URL where you can initiate the login flow.

  • Go to Citrix ShareFile Sign-on URL directly and initiate the login flow from there.

  • You can use Microsoft My Apps. When you click the Citrix ShareFile tile in the My Apps, this will redirect to Citrix ShareFile Sign-on URL. For more information, see Microsoft Entra My Apps.

Next steps

Once you configure Citrix ShareFile you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.