Tutorial: Azure AD SSO integration with Workware

In this tutorial, you'll learn how to integrate Workware with Azure Active Directory (Azure AD). When you integrate Workware with Azure AD, you can:

  • Control in Azure AD who has access to Workware.
  • Enable your users to be automatically signed-in to Workware with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.

Prerequisites

To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • Workware single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

  • Workware supports IDP initiated SSO.

To configure the integration of Workware into Azure AD, you need to add Workware from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type Workware in the search box.
  6. Select Workware from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Azure AD SSO for Workware

Configure and test Azure AD SSO with Workware using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Workware.

To configure and test Azure AD SSO with Workware, perform the following steps:

  1. Configure Azure AD SSO - to enable your users to use this feature.
    1. Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
    2. Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
  2. Configure Workware SSO - to configure the single sign-on settings on application side.
    1. Create Workware test user - to have a counterpart of B.Simon in Workware that is linked to the Azure AD representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the Workware application integration page, find the Manage section and select single sign-on.

  2. On the Select a single sign-on method page, select SAML.

  3. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, perform the following steps:

    a. In the Identifier text box, type a value using the following pattern: <WORKWARE_URL>/WW/AuthServices

    b. In the Reply URL text box, type a value using the following pattern: <WORKWARE_URL>/WW/AuthServices/Acs

    Note

    These values are not real. Update these values with the actual Identifier and Reply URL. Contact Workware Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.

  5. On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

    The Certificate download link

  6. On the Set up Workware section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Workware.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.
  2. In the applications list, select Workware.
  3. In the app's overview page, find the Manage section and select Users and groups.
  4. Select Add user, then select Users and groups in the Add Assignment dialog.
  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
  6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  7. In the Add Assignment dialog, click the Assign button.

Configure Workware SSO

To use the SSO feature in Workware, the following setup needs to be completed:

Enable SSO permissions for Workware system administrators

  • To allow Workware system administrators to set up SSO authentication, the SSO Authentication permission (in the Administration > System configuration permissions category in the System Settings > Permissions to Role screen) needs to be enabled for Workware system administrators.

    SSO Authentication permission

Set up SSO Authentication in Workware

  1. Go to the System Settings page and click on SSO Authentication.

  2. In the SSO Authentication section, click on the Add SSO Authentication button and perform the following steps:

    SSO Authentication

    1. In the External Identity Provider, provide the name of the IDP.
    2. Select SAML2.0 as Authentication Type.
    3. In the Identity Provider SignIn URL textbox, enter the Login URL value, which you have copied from the Azure portal.
    4. In the Identity Provider Issuer URL textbox, enter the Azure AD Identifier value, which you have copied from the Azure portal.
    5. In the Identity Provider Logout URL textbox, enter the Logout URL value, which you have copied from the Azure portal.
    6. Click on Enable.
    7. Upload the downloaded Certificate into the Identity Provider Certificate from the Azure portal.
    8. Click Save.

Create Workware test user

  1. Sign into the Workware website as an administrator.

  2. Select Admin > Create / View > User Accounts > Add New.

  3. Perform the following steps in the following page.

    Test user

    a. Give a valid name in the Name field.

    b. Select Authentication Type as SSO.

    c. Enter the required fields and click on Save.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

  • Click on Test this application in Azure portal and you should be automatically signed in to the Workware for which you set up the SSO.

  • You can use Microsoft My Apps. When you click the Workware tile in the My Apps, you should be automatically signed in to the Workware for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure Workware you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.