Connect ServiceNow to Azure Monitor

The following sections provide information about how to connect your ServiceNow product and Secure Webhook in Azure.

Prerequisites

Ensure that you've met the following prerequisites:

• Azure Active Directory is registered.
• You have the supported version of ServiceNow Event Management - ITOM (version New York or later).
• The application is installed on the ServiceNow instance.

Configure the ServiceNow connection

1. Use the link https://(instance name).service-now.com/api/sn_em_connector/em/inbound_event?source=azuremonitor to the URI for the Secure Webhook definition.

2. Follow the instructions according to the version:

   • Tokyo
   • Rome
   • Quebec
   • Paris