Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
This article describes the servicing policy for Azure CycleCloud and what you need to do to keep your system in a supported state.
Lifecycle policy
Azure CycleCloud follows Microsoft's Modern Lifecycle Policy.
Release types
Microsoft manages the end-to-end servicing lifecycle for the Azure CycleCloud software release and update packages. You can download these packages directly from Microsoft. We recommend that Azure CycleCloud operators set maintenance windows when installing releases. Each release updates your Azure CycleCloud installation's version.
There are three types of Azure CycleCloud releases: major, minor, and hotfix.
- Major release: These packages include the latest Azure CycleCloud features and functionality. Although we attempt to minimize any breaking changes between major versions, we don't guarantee backwards compatibility between major releases. We make efforts to call out any relevant warnings or details for upgrading.
- Minor update: These packages include the latest Azure CycleCloud security updates, bug fixes, and feature updates. We guarantee backwards compatibility within all the minor releases for a given major release.
- Hotfix: Occasionally, Microsoft provides Azure CycleCloud hotfixes that address a specific issue or issues that are often preventative or time-sensitive. Microsoft might provide a separate hotfix for each supported version of Azure CycleCloud. Each fix for a specific version is cumulative and includes previous updates for that same version.
For more information about a specific release, see the product documentation.
Azure CycleCloud release cadence
Microsoft plans to release Azure CycleCloud updates every month. However, some months might have multiple updates or no updates.
For information about a specific update, see the release notes for that update in our product documentation.
Supported Azure CycleCloud versions
To continue receiving support, keep your Azure CycleCloud deployment current with either the previous or latest major releases. You can run any minor update version for either major release.
If your Azure CycleCloud installation is behind by more than two major release updates, it's considered out of compliance. You must update it to at least the minimum supported version.
For example, if the previous and current major releases are versions 6 and 7, the three most recent update versions are:
- Version 6: 6.8.0, 6.7.0, 6.6.0
- Version 7: 7.2.0, 7.1.1, 7.0.0
In this example, all versions listed earlier are supported, but versions 5.x.x and earlier versions are out of support. When version 8.x.x is released, version 6.x.x transitions to legacy unsupported.
Azure CycleCloud software update packages are cumulative. If you defer one or more updates, you can install the latest update package to become compliant.
Keep your system supported
To learn how to upgrade running deployments to a supported version, see the product documentation: Upgrade Azure CycleCloud.
Get support
Azure CycleCloud follows the same support process as Azure. Enterprise customers can follow the process described in How to Create an Azure Support Request. For more information, see the Azure Support FAQs.