Troubleshoot the ServiceNow connector in Azure Data Factory and Azure Synapse

APPLIES TO: Azure Data Factory Azure Synapse Analytics

Tip

Try out Data Factory in Microsoft Fabric, an all-in-one analytics solution for enterprises. Microsoft Fabric covers everything from data movement to data science, real-time analytics, business intelligence, and reporting. Learn how to start a new trial for free!

This article provides suggestions to troubleshoot common problems with the ServiceNow connector in Azure Data Factory and Azure Synapse.

Error code: DEDICATED_DPERORCODE0

• Cause: Object reference not set to an instance of an object.

• Recommendation: You are recommended to have a role with at least read access to sys_glide_object tables in ServiceNow.

Related content

For more troubleshooting help, try these resources:

• Connector troubleshooting guide
• Data Factory blog
• Data Factory feature requests
• Azure videos
• Microsoft Q&A page
• Stack Overflow forum for Data Factory
• X information about Data Factory