Edit

Azure Digital Twins known issues

  • Article

This article provides information about known issues associated with Azure Digital Twins.

Azure Digital Twins Explorer doesn't support private endpoints

Issue description: Azure Digital Twins Explorer shows errors when attempting to use it with an Azure Digital Twins instance that uses Private Link to disable public access. You may see a popup that says Error fetching models.

Does this affect me? Cause Resolution
If you're using Azure Digital Twins with a private endpoint/Private Link, this issue will affect you when trying to view your instance in Azure Digital Twins Explorer. Azure Digital Twins Explorer does not offer support for private endpoints. You can deploy your own version of the Azure Digital Twins Explorer codebase privately in the cloud. For instructions on how to do this, see Azure Digital Twins Explorer: Running in the cloud. Alternatively, you can manage your Azure Digital Twins instance using the APIs and SDKs instead.

"400 Client Error: Bad Request" in Cloud Shell

Issue description: Commands in Cloud Shell running at https://shell.azure.com may intermittently fail with the error "400 Client Error: Bad Request for url: http://localhost:50342/oauth2/token", followed by full stack trace.

Does this affect me? Cause Resolution
In Azure Digital Twins, this issue affects the following command groups:

az dt route

az dt model

az dt twin		 It's the result of a known issue in Cloud Shell: Getting token from Cloud Shell intermittently fails with 400 Client Error: Bad Request.

It presents a problem with Azure Digital Twins instance auth tokens and the Cloud Shell's default managed identity based authentication.

It doesn't affect Azure Digital Twins commands from the az dt or az dt endpoint command groups, because they use a different type of authentication token (based on Azure Resource Manager), which doesn't have an issue with the Cloud Shell's managed identity authentication.		 One way to resolve this issue is to rerun the az login command in Cloud Shell and completing the login steps that follow. This action will switch your session out of managed identity authentication, which avoids the root problem. Afterwards, you can rerun the command.

Otherwise, you can open the Cloud Shell pane in the Azure portal and complete your Cloud Shell work from there.
Screenshot of the Cloud Shell icon in the Azure portal icon bar.

Finally, another solution is to install the Azure CLI on your machine so you can run Azure CLI commands locally. The local CLI doesn't experience this issue.

Issue with interactive browser authentication on Azure.Identity 1.2.0

Issue description: When writing authentication code in your Azure Digital Twins applications using version 1.2.0 of the Azure.Identity library, you may experience issues with the InteractiveBrowserCredential method. This issue presents as an error response of "Azure.Identity.AuthenticationFailedException" when trying to authenticate in a browser window. The browser window may fail to start up completely, or appear to authenticate the user successfully, while the client application still fails with the error.

Does this affect me? Cause Resolution
The affected method is used in the following articles:

Code a client app

Write app authentication code

Azure Digital Twins APIs and SDKs		 Some users have had this issue with version 1.2.0 of the Azure.Identity library. To resolve, update your applications to use a later version of Azure.Identity. After updating the library version, the browser should load and authenticate as expected.

Issue with default Azure credential authentication on Azure.Identity 1.3.0

Issue description: When writing authentication code using version 1.3.0 of the Azure.Identity library, some users have experienced issues with the DefaultAzureCredential method used in many samples throughout these Azure Digital Twins docs. This issue presents as an error response of "Azure.Identity.AuthenticationFailedException: SharedTokenCacheCredential authentication failed" when the code tries to authenticate.

Does this affect me? Cause Resolution
DefaultAzureCredential is used in most of the documentation examples for this service that include authentication. If you're writing authentication code using DefaultAzureCredential with version 1.3.0 of the Azure.Identity library and seeing this error message, this issue affects you. It's likely a result of some configuration issue with the Azure.Identity library and DefaultAzureCredential, its authentication class. This class is a wrapper containing several credential types that are tried in order. The issue may occur when the authentication flow reaches the SharedTokenCacheCredential type. One strategy to resolve this is to exclude SharedTokenCacheCredential from your credential, as described in this DefaultAzureCredential issue that is currently open against Azure.Identity. You can exclude SharedTokenCacheCredential from your credential by instantiating the DefaultAzureCredential class using the following optional parameter: new DefaultAzureCredential(new DefaultAzureCredentialOptions { ExcludeSharedTokenCacheCredential = true });
Another option is to change your application to use an earlier version of Azure.Identity, such as version 1.2.3. Using an earlier version has no functional impact to Azure Digital Twins, which makes it an accepted solution.

Next steps

Read more about security and permissions on Azure Digital Twins: