The account being accessed does not support http error in Azure HDInsight

This article describes troubleshooting steps and possible resolutions for issues when interacting with Azure HDInsight clusters.


The following error message is received: The account being accessed does not support http.


There are multiple reasons why the error message is received:

  • The storage account has secure transfer enabled and the incorrect URI scheme is being used.

  • A cluster was created with a storage account that had secure transfer disabled. Thereafter, secure transfer was enabled on the storage account.


If secure transfer is enabled for Azure Storage or Data Lake Storage Gen2, the URI would be wasbs:// or abfss://, respectively. See also, secure transfer.

For new clusters, use a storage account that already has the desired secure transfer setting. Do not change the secure transfer setting for a storage account that is in use by an existing cluster.

Next steps

If you didn't see your problem or are unable to solve your issue, visit one of the following channels for more support:

  • Get answers from Azure experts through Azure Community Support.

  • Connect with @AzureSupport - the official Microsoft Azure account for improving customer experience. Connecting the Azure community to the right resources: answers, support, and experts.

  • If you need more help, you can submit a support request from the Azure portal. Select Support from the menu bar or open the Help + support hub. For more detailed information, review How to create an Azure support request. Access to Subscription Management and billing support is included with your Microsoft Azure subscription, and Technical Support is provided through one of the Azure Support Plans.