Scenario: Apache Ambari Tez View loads slowly in Azure HDInsight

This article describes troubleshooting steps and possible resolutions for issues when using Interactive Query components in Azure HDInsight clusters.

Issue

Apache Ambari Tez View may load slowly or may not load at all. When loading Ambari Tez View, you may see processes on Headnodes becoming unresponsive.

Cause

Accessing Yarn ATS APIs may sometimes have poor performance on clusters created before Oct 2017 when the cluster has large number of Hive jobs run on it.

Resolution

This is an issue that has been fixed in Oct 2017. Recreating your cluster will make it not run into this problem again.

Next steps

If you didn't see your problem or are unable to solve your issue, visit one of the following channels for more support:

  • Get answers from Azure experts through Azure Community Support.

  • Connect with @AzureSupport - the official Microsoft Azure account for improving customer experience. Connecting the Azure community to the right resources: answers, support, and experts.

  • If you need more help, you can submit a support request from the Azure portal. Select Support from the menu bar or open the Help + support hub. For more detailed information, review How to create an Azure support request. Access to Subscription Management and billing support is included with your Microsoft Azure subscription, and Technical Support is provided through one of the Azure Support Plans.