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Customize languages on the platform

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By default, the Community Training platform is available in English to the learners. To support native learners, you can enable more languages and configure the default language for your platform instance.

Important

Language support is for system generated strings only, not the content. Content can be added in any language as per the training requirements.

In this article, you'll learn how to customize languages and set the default language for the management portal.

Permissions Level

The Community Training platform provides role-based permission levels. The table below shows which administrative roles can customize languages for the platform.

Access Level Customize profile information
Global Administrator Yes
Organization Administrator No
Category Administrator No
Learning Path Administrator No
Course Administrator No
Group Administrator No

Steps to add languages on the platform

  1. Sign in to the Community Training portal and switch to administrator view

  2. Select Settings from the left navigation panel then General from Organization Settings.

    General from Settings tab

  3. From Languages, select the languages you want to enable on the platform.

    Note

    This will enable languages only for the Web Application. To enable languages on the MobileApp, follow the steps in this article.

  4. Hover over the language, and select Mark as Default to set the language as the default.

    Mark as Default

  5. Select Apply Changes to publish your changes.

    Caution

    Ensure you click on Apply Changes. Otherwise, the changes you made will be lost.

  6. The chosen languages will be available for learners to select before signing in. The "Default" language will be the first language in the list and the portal will be viewable to the learner initially in that language. Default

  7. You will also be able to access the administrator view of the platform in any of the languages selected in Step 3 above. Admin localization

  8. If the language of your choice is not available on the platform follow the steps in this article to add new languages for your platform instance.

Please reach out to us via HelpDesk if you have any further queries.