What are the Azure IoT support and help options?

Here are suggestions for where you can get help when developing your Azure IoT solutions.

Create an Azure support request

Azure support

Explore the range of Azure support options and choose the plan that best fits, whether you're a developer just starting your cloud journey or a large organization deploying business-critical, strategic applications. Azure customers can create and manage support requests in the Azure portal.


Azure IoT solutions depend on services which may have different log retention periods. To help resolve your issue, please open a support request as soon as possible to help with troubleshooting.

Post a question on Microsoft Q&A

For quick and reliable answers on your technical product questions from Microsoft Engineers, Azure Most Valuable Professionals (MVPs), or our expert community, engage with us on Microsoft Q&A, Azure's preferred destination for community support.

If you can't find an answer to your problem using search, submit a new question to Microsoft Q&A. Use one of the following tags when you ask your question:

Post a question on Stack Overflow

Stack Overflow

For answers on your developer questions from the largest community developer ecosystem, ask your question on Stack Overflow.

If you do submit a new question to Stack Overflow, please use one or more of the following tags when you create the question:

Stay informed of updates and new releases

Stay informed

Learn about important product updates, roadmap, and announcements in Azure Updates.

News and information about Azure IoT is shared at the Azure blog and on the Internet of Things Show on Channel 9.

Also, share your experiences, engage and learn from experts in the Internet of Things Tech Community.

Next steps

What is Azure IoT?