Azure Media Services fragmented MP4 live ingest specification

This specification describes the protocol and format for fragmented MP4-based live streaming ingestion for Azure Media Services. Media Services provides a live streaming service that customers can use to stream live events and broadcast content in real time by using Azure as the cloud platform. This document also discusses best practices for building highly redundant and robust live ingest mechanisms.

1. Conformance notation

The key words "MUST," "MUST NOT," "REQUIRED," "SHALL," "SHALL NOT," "SHOULD," "SHOULD NOT," "RECOMMENDED," "MAY," and "OPTIONAL" in this document are to be interpreted as they are described in RFC 2119.

2. Service diagram

The following diagram shows the high-level architecture of the live streaming service in Media Services:

  1. A live encoder pushes live feeds to channels that are created and provisioned via the Azure Media Services SDK.
  2. Channels, programs, and streaming endpoints in Media Services handle all the live streaming functionalities, including ingest, formatting, cloud DVR, security, scalability, and redundancy.
  3. Optionally, customers can choose to deploy an Azure Content Delivery Network layer between the streaming endpoint and the client endpoints.
  4. Client endpoints stream from the streaming endpoint by using HTTP Adaptive Streaming protocols. Examples include Microsoft Smooth Streaming, Dynamic Adaptive Streaming over HTTP (DASH, or MPEG-DASH), and Apple HTTP Live Streaming (HLS).

ingest flow

3. Bitstream format – ISO 14496-12 fragmented MP4

The wire format for live streaming ingest discussed in this document is based on [ISO-14496-12]. For a detailed explanation of fragmented MP4 format and extensions both for video-on-demand files and live streaming ingestion, see [MS-SSTR].

Live ingest format definitions

The following list describes special format definitions that apply to live ingest into Azure Media Services:

  1. The ftyp, Live Server Manifest Box, and moov boxes MUST be sent with each request (HTTP POST). These boxes MUST be sent at the beginning of the stream and any time the encoder must reconnect to resume stream ingest. For more information, see Section 6 in [1].
  2. Section 3.3.2 in [1] defines an optional box called StreamManifestBox for live ingest. Due to the routing logic of the Azure load balancer, using this box is deprecated. The box SHOULD NOT be present when ingesting into Media Services. If this box is present, Media Services silently ignores it.
  3. The TrackFragmentExtendedHeaderBox box defined in in [1] MUST be present for each fragment.
  4. Version 2 of the TrackFragmentExtendedHeaderBox box SHOULD be used to generate media segments that have identical URLs in multiple datacenters. The fragment index field is REQUIRED for cross-datacenter failover of index-based streaming formats such as Apple HLS and index-based MPEG-DASH. To enable cross-datacenter failover, the fragment index MUST be synced across multiple encoders and be increased by 1 for each successive media fragment, even across encoder restarts or failures.
  5. Section 3.3.6 in [1] defines a box called MovieFragmentRandomAccessBox (mfra) that MAY be sent at the end of live ingestion to indicate end-of-stream (EOS) to the channel. Due to the ingest logic of Media Services, using EOS is deprecated, and the mfra box for live ingestion SHOULD NOT be sent. If sent, Media Services silently ignores it. To reset the state of the ingest point, we recommend that you use Channel Reset. We also recommend that you use Program Stop to end a presentation and stream.
  6. The MP4 fragment duration SHOULD be constant, to reduce the size of the client manifests. A constant MP4 fragment duration also improves client download heuristics through the use of repeat tags. The duration MAY fluctuate to compensate for non-integer frame rates.
  7. The MP4 fragment duration SHOULD be between approximately 2 and 6 seconds.
  8. MP4 fragment timestamps and indexes (TrackFragmentExtendedHeaderBox fragment_ absolute_ time and fragment_index) SHOULD arrive in increasing order. Although Media Services is resilient to duplicate fragments, it has limited ability to reorder fragments according to the media timeline.

4. Protocol format – HTTP

ISO fragmented MP4-based live ingest for Media Services uses a standard long-running HTTP POST request to transmit encoded media data that is packaged in fragmented MP4 format to the service. Each HTTP POST sends a complete fragmented MP4 bitstream ("stream"), starting from the beginning with header boxes (ftyp, Live Server Manifest Box, and moov boxes), and continuing with a sequence of fragments (moof and mdat boxes). For URL syntax for the HTTP POST request, see section 9.2 in [1]. An example of the POST URL is:


Here are the detailed requirements:

  1. The encoder SHOULD start the broadcast by sending an HTTP POST request with an empty “body” (zero content length) by using the same ingestion URL. This can help the encoder quickly detect whether the live ingestion endpoint is valid, and if there are any authentication or other conditions required. Per HTTP protocol, the server can't send back an HTTP response until the entire request, including the POST body, is received. Given the long-running nature of a live event, without this step, the encoder might not be able to detect any error until it finishes sending all the data.
  2. The encoder MUST handle any errors or authentication challenges because of (1). If (1) succeeds with a 200 response, continue.
  3. The encoder MUST start a new HTTP POST request with the fragmented MP4 stream. The payload MUST start with the header boxes, followed by fragments. Note that the ftyp, Live Server Manifest Box, and moov boxes (in this order) MUST be sent with each request, even if the encoder must reconnect because the previous request was terminated prior to the end of the stream.
  4. The encoder MUST use chunked transfer encoding for uploading, because it’s impossible to predict the entire content length of the live event.
  5. When the event is over, after sending the last fragment, the encoder MUST gracefully end the chunked transfer encoding message sequence (most HTTP client stacks handle it automatically). The encoder MUST wait for the service to return the final response code, and then terminate the connection.
  6. The encoder MUST NOT use the Events() noun as described in 9.2 in [1] for live ingestion into Media Services.
  7. If the HTTP POST request terminates or times out with a TCP error prior to the end of the stream, the encoder MUST issue a new POST request by using a new connection, and follow the preceding requirements. Additionally, the encoder MUST resend the previous two MP4 fragments for each track in the stream, and resume without introducing a discontinuity in the media timeline. Resending the last two MP4 fragments for each track ensures that there is no data loss. In other words, if a stream contains both an audio and a video track, and the current POST request fails, the encoder must reconnect and resend the last two fragments for the audio track, which were previously successfully sent, and the last two fragments for the video track, which were previously successfully sent, to ensure that there is no data loss. The encoder MUST maintain a “forward” buffer of media fragments, which it resends when it reconnects.

5. Timescale

[MS-SSTR] describes the usage of timescale for SmoothStreamingMedia (Section, StreamElement (Section, StreamFragmentElement (Section, and LiveSMIL (Section If the timescale value is not present, the default value used is 10,000,000 (10 MHz). Although the Smooth Streaming format specification doesn’t block usage of other timescale values, most encoder implementations use this default value (10 MHz) to generate Smooth Streaming ingest data. Due to the Azure Media Dynamic Packaging feature, we recommend that you use a 90-KHz timescale for video streams and 44.1 KHz or 48.1 KHz for audio streams. If different timescale values are used for different streams, the stream-level timescale MUST be sent. For more information, see [MS-SSTR].

6. Definition of “stream”

Stream is the basic unit of operation in live ingestion for composing live presentations, handling streaming failover, and redundancy scenarios. Stream is defined as one unique, fragmented MP4 bitstream that might contain a single track or multiple tracks. A full live presentation might contain one or more streams, depending on the configuration of the live encoders. The following examples illustrate various options of using streams to compose a full live presentation.


A customer wants to create a live streaming presentation that includes the following audio/video bitrates:

Video – 3000 kbps, 1500 kbps, 750 kbps

Audio – 128 kbps

Option 1: All tracks in one stream

In this option, a single encoder generates all audio/video tracks, and then bundles them into one fragmented MP4 bitstream. The fragmented MP4 bitstream is then sent via a single HTTP POST connection. In this example, there is only one stream for this live presentation.

Streams-one track

Option 2: Each track in a separate stream

In this option, the encoder puts one track into each fragment MP4 bitstream, and then posts all of the streams over separate HTTP connections. This can be done with one encoder or with multiple encoders. The live ingestion sees this live presentation as composed of four streams.

Streams-separate tracks

Option 3: Bundle audio track with the lowest bitrate video track into one stream

In this option, the customer chooses to bundle the audio track with the lowest-bitrate video track in one fragment MP4 bitstream, and leave the other two video tracks as separate streams.

Streams-audio and video tracks


This is not an exhaustive list of all possible ingestion options for this example. As a matter of fact, any grouping of tracks into streams is supported by live ingestion. Customers and encoder vendors can choose their own implementations based on engineering complexity, encoder capacity, and redundancy and failover considerations. However, in most cases, there is only one audio track for the entire live presentation. So, it’s important to ensure the healthiness of the ingest stream that contains the audio track. This consideration often results in putting the audio track in its own stream (as in Option 2) or bundling it with the lowest-bitrate video track (as in Option 3). Also, for better redundancy and fault tolerance, sending the same audio track in two different streams (Option 2 with redundant audio tracks) or bundling the audio track with at least two of the lowest-bitrate video tracks (Option 3 with audio bundled in at least two video streams) is strongly encouraged for live ingest into Media Services.

7. Service failover

Given the nature of live streaming, good failover support is critical for ensuring the availability of the service. Media Services is designed to handle various types of failures, including network errors, server errors, and storage issues. When used in conjunction with proper failover logic from the live encoder side, customers can achieve a highly reliable live streaming service from the cloud.

In this section, we discuss service failover scenarios. In this case, the failure happens somewhere within the service, and it manifests itself as a network error. Here are some recommendations for the encoder implementation for handling service failover:

  1. Use a 10-second timeout for establishing the TCP connection. If an attempt to establish the connection takes longer than 10 seconds, abort the operation and try again.

  2. Use a short timeout for sending the HTTP request message chunks. If the target MP4 fragment duration is N seconds, use a send timeout between N and 2 N seconds; for example, if the MP4 fragment duration is 6 seconds, use a timeout of 6 to 12 seconds. If a timeout occurs, reset the connection, open a new connection, and resume stream ingest on the new connection.

  3. Maintain a rolling buffer that has the last two fragments for each track that were successfully and completely sent to the service. If the HTTP POST request for a stream is terminated or times out prior to the end of the stream, open a new connection and begin another HTTP POST request, resend the stream headers, resend the last two fragments for each track, and resume the stream without introducing a discontinuity in the media timeline. This reduces the chance of data loss.

  4. We recommend that the encoder does NOT limit the number of retries to establish a connection or resume streaming after a TCP error occurs.

  5. After a TCP error:

    a. The current connection MUST be closed, and a new connection MUST be created for a new HTTP POST request.

    b. The new HTTP POST URL MUST be the same as the initial POST URL.

    c. The new HTTP POST MUST include stream headers (ftyp, Live Server Manifest Box, and moov boxes) that are identical to the stream headers in the initial POST.

    d. The last two fragments sent for each track must be resent, and streaming must resume without introducing a discontinuity in the media timeline. The MP4 fragment timestamps must increase continuously, even across HTTP POST requests.

  6. The encoder SHOULD terminate the HTTP POST request if data is not being sent at a rate commensurate with the MP4 fragment duration. An HTTP POST request that does not send data can prevent Media Services from quickly disconnecting from the encoder in the event of a service update. For this reason, the HTTP POST for sparse (ad signal) tracks SHOULD be short-lived, terminating as soon as the sparse fragment is sent.

8. Encoder failover

Encoder failover is the second type of failover scenario that needs to be addressed for end-to-end live streaming delivery. In this scenario, the error condition occurs on the encoder side.

encoder failover

The following expectations apply from the live ingestion endpoint when encoder failover happens:

  1. A new encoder instance SHOULD be created to continue streaming, as illustrated in the diagram (Stream for 3000k video, with dashed line).
  2. The new encoder MUST use the same URL for HTTP POST requests as the failed instance.
  3. The new encoder’s POST request MUST include the same fragmented MP4 header boxes as the failed instance.
  4. The new encoder MUST be properly synced with all other running encoders for the same live presentation to generate synced audio/video samples with aligned fragment boundaries.
  5. The new stream MUST be semantically equivalent with the previous stream, and interchangeable at the header and fragment levels.
  6. The new encoder SHOULD try to minimize data loss. The fragment_absolute_time and fragment_index of media fragments SHOULD increase from the point where the encoder last stopped. The fragment_absolute_time and fragment_index SHOULD increase in a continuous manner, but it is permissible to introduce a discontinuity, if necessary. Media Services ignores fragments that it has already received and processed, so it's better to err on the side of resending fragments than to introduce discontinuities in the media timeline.

9. Encoder redundancy

For certain critical live events that demand even higher availability and quality of experience, we suggest that you use active-active redundant encoders to achieve seamless failover with no data loss.

encoder redundancy

As illustrated in this diagram, two groups of encoders push two copies of each stream simultaneously into the live service. This setup is supported because Media Services can filter out duplicate fragments based on stream ID and fragment timestamp. The resulting live stream and archive is a single copy of all the streams that is the best possible aggregation from the two sources. For example, in a hypothetical extreme case, as long as there is one encoder (it doesn’t have to be the same one) running at any given point in time for each stream, the resulting live stream from the service is continuous without data loss.

The requirements for this scenario are almost the same as the requirements in the "Encoder failover" case, with the exception that the second set of encoders are running at the same time as the primary encoders.

10. Service redundancy

For highly redundant global distribution, sometimes you must have cross-region backup to handle regional disasters. Expanding on the “Encoder redundancy” topology, customers can choose to have a redundant service deployment in a different region that's connected with the second set of encoders. Customers also can work with a Content Delivery Network provider to deploy a Global Traffic Manager in front of the two service deployments to seamlessly route client traffic. The requirements for the encoders are the same as the “Encoder redundancy” case. The only exception is that the second set of encoders needs to be pointed to a different live ingest endpoint. The following diagram shows this setup:

service redundancy

11. Special types of ingestion formats

This section discusses special types of live ingestion formats that are designed to handle specific scenarios.

Sparse track

When delivering a live streaming presentation with a rich client experience, often it's necessary to transmit time-synced events or signals in-band with the main media data. An example of this is dynamic live ad insertion. This type of event signaling is different from regular audio/video streaming because of its sparse nature. In other words, the signaling data usually does not happen continuously, and the interval can be hard to predict. The concept of sparse track was designed to ingest and broadcast in-band signaling data.

Use the following steps for ingesting sparse track:

  1. Create a separate fragmented MP4 bitstream that contains only sparse tracks, without audio/video tracks.

  2. In the Live Server Manifest Box as defined in Section 6 in [1], use the parentTrackName parameter to specify the name of the parent track. For more information, see section in [1].

  3. In the Live Server Manifest Box, manifestOutput MUST be set to true.

  4. Given the sparse nature of the signaling event, we suggest the following:

    a. At the beginning of the live event, the encoder sends the initial header boxes to the service, which allows the service to register the sparse track in the client manifest.

    b. The encoder SHOULD terminate the HTTP POST request when data is not being sent. A long-running HTTP POST that does not send data can prevent Media Services from quickly disconnecting from the encoder in the event of a service update or server reboot. In these cases, the media server is temporarily blocked in a receive operation on the socket.

    c. During the time when signaling data is not available, the encoder SHOULD close the HTTP POST request. While the POST request is active, the encoder SHOULD send data.

    d. When sending sparse fragments, the encoder can set an explicit content-length header, if it’s available.

    e. When sending sparse fragments with a new connection, the encoder SHOULD start sending from the header boxes, followed by the new fragments. This is for cases in which failover happens in-between, and the new sparse connection is being established to a new server that has not seen the sparse track before.

    f. The sparse track fragment becomes available to the client when the corresponding parent track fragment that has an equal or larger timestamp value is made available to the client. For example, if the sparse fragment has a timestamp of t=1000, it is expected that after the client sees "video" (assuming the parent track name is "video") fragment timestamp 1000 or beyond, it can download the sparse fragment t=1000. Note that the actual signal could be used for a different position in the presentation timeline for its designated purpose. In this example, it’s possible that the sparse fragment of t=1000 has an XML payload, which is for inserting an ad in a position that’s a few seconds later.

    g. The payload of sparse track fragments can be in different formats (such as XML, text, or binary), depending on the scenario.

Redundant audio track

In a typical HTTP adaptive streaming scenario (for example, Smooth Streaming or DASH), often, there's only one audio track in the entire presentation. Unlike video tracks, which have multiple quality levels for the client to choose from in error conditions, the audio track can be a single point of failure if the ingestion of the stream that contains the audio track is broken.

To solve this problem, Media Services supports live ingestion of redundant audio tracks. The idea is that the same audio track can be sent multiple times in different streams. Although the service only registers the audio track once in the client manifest, it can use redundant audio tracks as backups for retrieving audio fragments if the primary audio track has issues. To ingest redundant audio tracks, the encoder needs to:

  1. Create the same audio track in multiple fragment MP4 bitstreams. The redundant audio tracks MUST be semantically equivalent, with the same fragment timestamps, and be interchangeable at the header and fragment levels.
  2. Ensure that the “audio” entry in the Live Server Manifest (Section 6 in [1]) is the same for all redundant audio tracks.

Use the following implementation for redundant audio tracks:

  1. Send each unique audio track in a stream by itself. Also, send a redundant stream for each of these audio track streams, where the second stream differs from the first only by the identifier in the HTTP POST URL: {protocol}://{server address}/{publishing point path}/Streams({identifier}).
  2. Use separate streams to send the two lowest video bitrates. Each of these streams SHOULD also contain a copy of each unique audio track. For example, when multiple languages are supported, these streams SHOULD contain audio tracks for each language.
  3. Use separate server (encoder) instances to encode and send the redundant streams mentioned in (1) and (2).