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This article answers general questions about Azure SRE Agent service overview, licensing, regional availability, and core capabilities.
Service overview
What is Azure SRE Agent?
Azure SRE Agent is an AI-powered service that helps Site Reliability Engineers and operations teams investigate incidents, troubleshoot problems, and automate remediation tasks across Azure resources. The agent uses large language models to understand natural language queries and can take actions on your behalf.
What can Azure SRE Agent do?
Azure SRE Agent can:
- Investigate incidents across Azure resources.
- Query logs and metrics from Azure Monitor and Application Insights.
- Analyze error patterns and suggest solutions.
- Create incident response plans.
- Build custom subagents for specialized scenarios.
- Connect to external services through integrations.
- Take remediation actions when configured in privileged mode.
How is Azure SRE Agent different from other AI assistants?
Azure SRE Agent is specifically designed for operations and reliability scenarios with:
- Deep integration with Azure monitoring and observability tools.
- Understanding of SRE methodologies and incident response patterns.
- Ability to take actions on Azure resources (when authorized).
- Context retention across investigation sessions.
- Specialized knowledge of Azure services and common failure patterns.
Pricing and licensing
How is Azure SRE Agent priced?
For current pricing information, see Azure SRE Agent pricing.
Is there a free tier?
Azure SRE Agent is currently in preview. Pricing details for the general availability release will be announced before the preview period ends.
What costs are included?
Pricing includes:
- Agent compute and orchestration
- Data storage (conversations, knowledge base)
- AI model usage
- Integration with Azure services
Separate charges might apply for:
- Azure Monitor logs and metrics consumption
- Third-party integrations
- Data egress charges
Regional availability
Where is Azure SRE Agent available?
Azure SRE Agent Preview is currently available in:
- Sweden Central
- East US 2
- Australia East
Can I deploy in other regions?
Additional regions will be supported as the service expands. For the latest regional availability, check the Azure portal during agent creation.
Does the agent work with resources in other regions?
Yes, once deployed, Azure SRE Agent can manage and investigate resources across all Azure regions, regardless of where the agent itself is hosted.
Getting started
What permissions do I need to create an agent?
To create an Azure SRE Agent, you need:
- Owner or User Access Administrator permissions on the subscription
- Permissions to create resources in supported regions
- Subscription must be registered for the Microsoft.App resource provider
How do I get started?
See Diagnose your first incident for a step-by-step walkthrough.
Can I try the agent without affecting production systems?
Yes, Azure SRE Agent starts in Reader mode by default, which provides read-only access to investigate and analyze resources without making any changes.
Integration capabilities
What Azure services does SRE Agent integrate with?
SRE Agent integrates with:
- Azure Monitor (logs, metrics, alerts)
- Application Insights
- Log Analytics
- Azure Resource Manager
- Azure Data Explorer
- Azure DevOps
- GitHub
For a complete list, see Connect to external services.
Can I connect custom tools or APIs?
Yes, you can connect custom tools or APIs through Model Context Protocol (MCP) servers. For more information, see Connect to custom MCP server.
Data and privacy
Where is my data stored?
The agent stores data in the same Azure region where you deploy it. For detailed information, see Data residency and privacy.
Is my data used to train AI models?
No, Azure SRE Agent doesn't use your data to train AI models. Azure SRE Agent uses enterprise-grade AI services that follow strict data handling policies.