Azure Virtual Desktop (classic) service connections


This content applies to Azure Virtual Desktop (classic), which doesn't support Azure Resource Manager Azure Virtual Desktop objects. If you're trying to manage Azure Resource Manager Azure Virtual Desktop objects, see this article.

Use this article to resolve issues with Azure Virtual Desktop client connections.

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User connects but nothing is displayed (no feed)

A user can start Remote Desktop clients and is able to authenticate, however the user doesn't see any icons in the web discovery feed.

Confirm that the user reporting the issues has been assigned to application groups by using this command line:

Get-RdsAppGroupUser <tenantname> <hostpoolname> <appgroupname>

Confirm that the user is logging in with the correct credentials.

If the web client is being used, confirm that there are no cached credentials issues.

Next steps