Support and troubleshooting for Azure VMs

Article
03/01/2023

Here are suggestions for where you can get help when developing your Azure Virtual Machines solutions.

Self help troubleshooting

Various articles explain how to determine, diagnose, and fix issues that you might encounter when using Azure Virtual Machines. Use these articles to troubleshoot deployment failures, unexpected restarts, connection issues and more.

For a full list of self help troubleshooting content, see Azure Virtual Machine troubleshooting documentation

Post a question on Microsoft Q&A

For quick and reliable answers on your technical product questions from Microsoft Engineers, Azure Most Valuable Professionals (MVPs), or our expert community, engage with us on Microsoft Q&A, Azure’s preferred destination for community support.

If you can't find an answer to your problem using search, submit a new question to Microsoft Q&A. Use one of the following tags when asking your question:

Area	Tag
Azure Virtual Machines	azure-virtual-machines
Azure SQL Virtual Machines	azure-sql-virtual-machines
Azure Virtual Machine Scale Sets	azure-virtual-machine-scale-set

Create an Azure support request

Explore the range of Azure support options and choose the plan that best fits, whether you're a developer just starting your cloud journey or a large organization deploying business-critical, strategic applications. Azure customers can create and manage support requests in the Azure portal.

If you already have an Azure Support Plan, open a support request here.
To sign up for a new Azure Support Plan, compare support plans and select the plan that works for you.

Create a GitHub issue

If you need help with the language and tools used to develop and manage Azure Virtual Machines, open an issue in its repository on GitHub.

Library	GitHub issues URL
Azure PowerShell	https://github.com/Azure/azure-powershell/issues
Azure CLI	https://github.com/Azure/azure-cli/issues
Azure REST API	https://github.com/Azure/azure-rest-api-specs/issues
Azure SDK for Java	https://github.com/Azure/azure-sdk-for-java/issues
Azure SDK for Python	https://github.com/Azure/azure-sdk-for-python/issues
Azure SDK for .NET	https://github.com/Azure/azure-sdk-for-net/issues
Azure SDK for JavaScript	https://github.com/Azure/azure-sdk-for-js/issues
Jenkins	https://github.com/Azure/jenkins/issues
Terraform	https://github.com/Azure/terraform/issues
Ansible	https://github.com/Azure/Ansible/issues

Stay informed of updates and new releases

Learn about important product updates, roadmap, and announcements in Azure Updates.

News and information about Azure Virtual Machines is shared at the Azure blog.

Next steps

Learn more about Azure Virtual Machines