Extensibility for campaigns and segments


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

This release provides a rich set of APIs for customer journeys and segments. These APIs provide key integration points for external services integration and can easily connect with Microsoft tools like Flow.

For example, you can build a customer journey programmatically and modify its properties as needed—or build a new segment based on any existing segment. You can also control entity lifecycles, such as starting, stopping, or editing a journey.

Customers and partners can use these abilities to extend the marketing app, address self-service and lightweight usage scenarios (such as automating repetitive processes), and enable complex scenarios (such as triggering from external systems).

Developer Guide for Marketing