Preview contact details on hover, like in Office 365

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Live Profile Cards are a standard for the inline People experience in Office 365. Dynamics 365 users are now part of this coherent experience, as end users in Unified Interface can hover over lookup fields featuring contact entity and view details of that contact in Common Data Service as a live profile card.

  • End users can quickly look up details of a contact record without navigating to the contact form.
  • End users can start a quick call, email, or IM with their contacts.

Enabled by default, administrators have the option to turn off profile cards for their organization under Administration > System Settings > General tab.