Build intelligent sales applications and business processes powered by LinkedIn insights

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Note

These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review Summary of what’s new. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy). For detailed information about our products, visit the Customer Engagement documentation.

Dynamics 365 applications powered by LinkedIn insights are taken to the next level by combining the modular and customizable LinkedIn Sales Navigator controls with the power and flexibility of Dynamics 365 Business Process Flows. Any business process, including the sales scenarios, can be created or enhanced to feature LinkedIn insights about people and companies, which help information workers complete the stages and steps accurately and quickly, driving the sales deals and other processes forward toward a successful conclusion. The insights include:

  • Fundamental data about companies including size, industry, and location.
  • Fundamental data about people including name, company, position, and years of experience.
  • Icebreakers and conversation starters, which are the key common aspects to start the conversation with a warm engagement.
  • A path to a warm introduction with connection lists that include first, second, and LinkedIn TeamLink connections that reach beyond the information worker’s network by traversing their entire organization and the aggregate networks.
  • Recommendations for people similar to a target lead or who play a key role in an organization.