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This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Note

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  • Support preferred resources as an objective: Businesses will be able to define preferred resources for requirements and the optimizer will assign bookings to preferred resources first while meeting other constraints and objectives.
  • Support best/least matching skills as an objective: Different business have different goals for using the skills of resources. With best-matching skills, businesses can better meet SLA and customer satisfaction, while balancing cost and efficiency with lower matching skills.