The Arabic version of this exam will retire on February 28, 2023.
Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. They are responsible for implementing solutions that meet the business requirements of an organization, large or small. Candidates are also responsible for identifying potential process efficiencies and improvements that could be achieved by using Dynamics 365 Sales and wider Microsoft Power Platform features. This may include supporting a sales lifecycle to run effectively, and assisting the sales team to achieve revenue targets, execute business strategies, and meet an organization's objectives.
Candidates are responsible for configuring and expanding the core sales functionality to create scalable customer solutions which support, automate, and accelerate the company's sales process. Where integrations, business process flows, visualizations, and custom applications are required, the candidate will use their knowledge of the Microsoft Power Platform and common Dynamics 365 customer engagement capabilities to complete the solution design.
Candidates should have strong business knowledge and first-person industry experience. They should understand the sales process of the customer as well as core functionality of Dynamics 365 Sales to be able to identify where the two align and differ. Candidates should also be proficient in the Microsoft Power Platform and model-driven app configuration and have knowledge of Microsoft 365 services.
The English language version of this exam was updated on September 30, 2022. Please download the study guide listed in the “Tip” box to review changes. If a localized version of this exam is available, it will be updated approximately eight weeks after this date. While Microsoft makes every effort to update localized versions as noted, there may be times when the localized versions of this exam are not updated on this schedule.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Related exams: noneGo to Learn Profile
- The English language version of this exam was updated on September 30, 2022. Review the study guide linked in the preceding “Tip” box for details about the skills measured and latest changes.
- Configure Dynamics 365 Sales (35–40%)
- Manage core sales tables (40–45%)
- Configure additional tools and services (10–15%)
Two ways to prepare
Microsoft Dynamics 365 functional consultants are responsible for implementing solutions that support a sales life cycle so that it can run efficiently and effectively to meet revenue targets, business strategies, and company objectives.
Recommended training resources to help you prepare for required exams and earn your certification.
Explore all certifications in a concise training and certifications guide.
Check out an overview including fundamentals, role-based and specialty certifications for Dynamics 365 and Power Platform.
See two great offers to help boost your odds of success.
Get help through Microsoft Certification support forums. A forum moderator will respond in one business day, Monday-Friday.
Review and manage your scheduled appointments, certificates, and transcripts.
Learn more about requesting an accommodation for your exam.
Review the exam policies and frequently asked questions.