Certifications

Microsoft 365 Certified: Exchange Online Support Engineer Specialty

Certification details

Candidates for this certification are support engineers who identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related components, technologies, and services.

Important

The English language version of this certification was updated on January 20, 2023. Review the study guide linked on the Exam MS-220 page for details about the latest changes.

Take one exam

Earn the certification

EXPERT CERTIFICATION

Microsoft 365 Certified: Exchange Online Support Engineer Specialty

Skills measured

  • This list contains the skills measured on the exam associated with this certification. For more detailed information, visit the exam details page and download the study guide.
  • Troubleshoot mail flow issues
  • Troubleshoot compliance and retention issues
  • Troubleshoot mail client issues
  • Troubleshoot Exchange Online configuration issues
  • Troubleshoot hybrid and migration issues

Job role: Support Engineer

Required exams: MS-220

Go to Learn Profile

Two ways to prepare

Items in this collection

    Learning paths or modules are not yet available for this certification

Certification exams

  • MS-220: Troubleshooting Microsoft Exchange Online

    Languages: en zh-cn

    Retirement date:

    This exam measures your ability to troubleshoot the following issues: mail flow; compliance and retention; mail client; Exchange Online configuration; and hybrid and migration.

    Price based on the country or region in which the exam is proctored.

    for Troubleshooting Microsoft Exchange Online

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

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* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Certified Trainers and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.

** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.