Functional consultant

Functional consultants leverage Microsoft Dynamics 365 and Microsoft Power Platform to anticipate and plan for customer needs.

Functional consultant certification path

The functional consultant certification path is organized into 3 levels: Fundamentals, Associate and Expert.

An optional start for those new to Dynamics 365 Customer Service

Complete an associate certification

Functional consultant certifications

Explore functional consultant certifications most sought after by employers

Microsoft Certified: Power Platform Functional Consultant Associate

Requirements: Exam PL-200
As a functional consultant, use this certification to market yourself more effectively for projects and other engagements. The Microsoft Power Platform Functional Consultant Associate certification lets organizations know that—with no code or low code—you can build solutions that would normally require developer expertise.

Certification resources

Support for certifications

Get help through Microsoft Certification support forums. A forum moderator will respond in one business day, Monday-Friday.