Getting Started

Onboarding Clarity is free and easy. If you're new to Clarity, start by signing up.

Follow the steps below to sign up and start using Clarity right away.

Sign up for Clarity

  1. Go to https://clarity.microsoft.com/ and select Sign up.

    signup step 1.

  2. Choose a sign-up method and follow the steps on the screen.

    signup step 2.

  3. On successful sign-in, you can view the Projects page.

    signup step 3.

Add a new project

You can add an unlimited number of projects for each domain or website.

  1. Sign in to your Clarity account.

  2. Select 'New project' to start adding a project.

    Select add a new project.

  3. Enter the Name and Website details. Select Add new project once done.

    Add details and select create.

  4. You're now redirected to Getting Started. Install Clarity by using any of the installation methods. Check Clarity Setup to learn more.

    Getting started to setup.

Clarity tour

Note

Clarity tour is available in Settings even after you finish the setup process.

  1. Scroll down to view a checklist of self guided tour, which helps to explore our features while you finish the setup.

    Clarity tour in getting started.

  2. You can also view the tour later. Go to Settings -> Clarity tour.

    Clarity tour in settings.

View projects

  1. You can view all your projects on the Projects page. You can also access the projects through the 'My Projects' dropdown menu.

    projects page and dropdown.

  2. Once the project is successfully added, you'll be the Admin with permissions to manage the project settings. Check Team management to know more.

    Important

    Each project you add to your Clarity account will have its unique tracking code. To start using Clarity for your project, you must finish the Setup process.

Project management

Once you create a project, go to the Settings tab. You can manage your project and team and set up the Clarity tracking Code through Settings.

Note

You can only modify project settings if you are an Admin of the project.

Overview

You can rename the project and change the site category in the overview section.

Project settings overview for an Admin.

You can also find the Project ID here.

Site category

The available options under the Site category are:

Project settings category.

Delete a project

Warning

  • You can delete a project only if you are an Admin of the project.
  • Once you delete a project, you will not be able to recover any data associated with that project.
  • Deleting a project will remove it completely for all team members. You will not be able to undo this action.

You can delete a project in two ways:

Delete the Project under Settings

  1. Go to the Settings tab and select Overview.

    Go to team.

  2. Select Delete this project. Confirm Delete on the pop-up window.

    Select delete this project.

Delete Project on the Projects Page

You can also delete the project on the Projects page. Select the Delete icon on the project. Confirm Yes, delete on the pop-up window.

Delete project on projects page.

FAQ

For more answers, refer to Getting Started in the FAQ.

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