Google Play Store Privacy Guidance

  • Article

This guide answers the common Google's questionnaire related to Clarity for Mobile Apps providers.

The SDK is named as Clarity for Mobile Apps.

Data types Clarity for Mobile Apps accesses and collects

Note

  • Clarity for Mobile Apps does not screenshot or video record any user activity.
  • PII is automatically sanitized by Clarity for Mobile SDK.

Data collected

  • IP address
  • Device type (Mobile, Tablet etc.)
  • Device brand
  • App name
  • App version
  • Device model
  • OS
  • OS version
  • Display type
  • Screen size
  • User taps and gestures
  • Application errors/exceptions
  • Country/Region
  • App display layout
  • Device specs

How Clarity for Mobile Apps uses collected data

  • Clarity for Mobile Apps automatically collects the data.
  • Session replays are reconstructed using the collected data.
  • Clarity for Mobile Apps sanitizes personal information.
  • Clarity collects app usage data in compliance with the privacy policy.
  • Clarity for Mobile Apps does NOT transfer data to other third parties, including other apps on the user's device.

Does Clarity for Mobile Apps encrypt data in transit?

Yes, Clarity for Mobile Apps uses Transport Layer Security protocol.

Can the app developer and/or users request to delete user data collected?

Yes. Project administrators can send a request to Clarity Support team and the project data are deleted.