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Service resource limits

Resource limits are enforced using quotas (limits) and throttling. Microsoft Entra ID and the individual Microsoft 365 services use both. Limits are service-specific and change over time as new capabilities are added. For details on the current limits for the various services, see the following topics:

In addition to these limits, several throttling mechanisms are used throughout Microsoft Entra ID and Microsoft 365. Throttling within the service is especially important, given that network resources in Microsoft's datacenters are optimized for the broad set of customers that use the services. Throttling mechanisms include:

  • Microsoft Entra ID and Microsoft 365 feature user-level throttling, which limit the number of transactions or concurrent calls (by script or code) that can be performed by a single user.
  • A default PowerShell throttling policy is assigned to each tenant at tenant creation. These settings affect other items, such as the maximum number of simultaneous PowerShell sessions that can be opened by a single administrator.
  • Each Exchange Online customer has a default Exchange Web Services (EWS) policy that is tuned for EWS client operations, and throttling that applies to all Outlook clients.