Accessibility requirements suitable for information and communications technologies (ICT) products and services are set forth in EN 301 549, which is a set of standards for ICT products and services including websites, software, and digital devices. EN 301 549 was published in 2014 by the European Telecommunications Standards Institute (ETSI) in response to a request from the European Commission, and it was most recently updated in November 2019 to version 3.1.1. EN 301 549 3.1.1 incorporates the WCAG standards for web accessibility.
Microsoft is a major software and cloud-services provider to European states. To assist government customers in making procurement decisions, Microsoft publishes Accessibility Conformance Reports (ACRs) describing the extent to which our products and services support the criteria of EN 301 549. The information in the ACRs can help Microsoft customers determine whether a product or service will meet their specific needs.
Microsoft and EN 301 549
Microsoft's consideration of EN 301 549 in the development of products and services points to its commitment to accessibility for all customers.
Enterprise Disability Answer Desk: Dedicated support for enterprise customers with accessibility questions about our products and services or compliance.
Explore the concept and importance of accessibility. Learn how levels of conformance to standards and regulations impact accessible design and development.