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Summary
Microsoft has developed Skype for Business specific diagnostic scenarios that cover top support topics and the most common tasks for which administrators or end users request help. It's important to note that while these diagnostics can't make changes to your tenant, they do provide insight into known issues and the instructions that allow you to fix the behavior quickly.
Note
Currently the Microsoft Remote Connectivity Analyzer tool does not support Microsoft 365 Government environments (GCC or GCC High).
What scenarios are currently covered?
The following diagnostics are currently available with brief scenario descriptions.
| Diagnostic | Description |
|---|---|
| Skype for Business Server Remote Connectivity Test | This test verifies your remote connectivity to the Microsoft Skype for Business Server. |
| Skype for Business | This test verifies the remote connectivity for mobile devices and the Skype for Business Windows Store app to your on-premises Skype for Business Autodiscover web service server by establishing a secure HTTPS connection for the root token. |