Buzz (Preview)

Buzz is a HIPAA-compliant, real-time communication and collaboration platform designed specifically for the healthcare industry. The Buzz connector enables seamless integration and allowing healthcare organizations to automate secure messaging workflows while maintaining compliance with healthcare regulations. This connector allows the message(s) to be sent 1:1 to a single user specified by email, and more powerfully, to Buzz Groups that can combine Buzz and BuzzLink users.

This connector is available in the following products and regions:

Service	Class	Regions
Copilot Studio	Premium	All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD)
Logic Apps	Standard	All Logic Apps regions except the following: - Azure Government regions - Azure China regions - US Department of Defense (DoD)
Power Apps	Premium	All Power Apps regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD)
Power Automate	Premium	All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD)

Contact
Name	Skyscape Buzz Support
Email	buzz-support@skyscape.com

Connector Metadata
Publisher	Skyscape
Website	https://buzz.skyscape.com/
Privacy policy	https://buzz.skyscape.com/privacy
Categories	Collaboration

# Buzz Secure Medical Messenger Connector

## Overview

Buzz is a HIPAA-compliant, real-time communication and collaboration platform designed specifically for the healthcare industry. The Buzz connector enables seamless integration with Microsoft Power Automate and Power Apps, allowing healthcare organizations to automate secure messaging workflows while maintaining compliance with healthcare regulations.

## Key Features

Buzz supports comprehensive healthcare communication channels including:

- **Secure Messaging**: HIPAA-compliant 1:1 and group messaging

- **Phone Calls**: Integrated voice communication

- **Text Messaging**: SMS integration for patient outreach

- **Fax**: Digital fax capabilities

- **E-Signatures**: Compliant document signing

- **File Sharing**: Secure medical document exchange

- **Video/Telehealth**: Virtual consultation support

- **Group Collaboration**: Team-based care coordination

- **AI-Powered Workflows**: Intelligent routing and automation

## Publisher

**Skyscape Medpresso Inc.**

Website: https://www.skyscape.com

Support: buzz-support@skyscape.com

## Prerequisites

To use this connector, you will need:

- A Microsoft Power Apps or Power Automate plan with custom connector feature

- Access to a Buzz organization account

- Buzz API credentials (API Key and Secret)

### Obtaining API Credentials

If you don't have API access:

1. Visit: https://buzz.skyscape.com/requestAPIKey

2. Complete the API access request form

3. Your organization administrator will receive credentials in the format: `key:secret`

4. Use these credentials when creating a connection in Power Automate

## Supported Operations

### Send Buzz Message

Send HIPAA-compliant secure messages to individual users or groups.

**Parameters:**

- **Sender Email** (required): Email address of the authorized sender

- **Recipients** (required): Comma-separated list of recipients

- Individual users: `patient@example.com`

- Buzz Groups/Inboxes: `Buzz.ABC123@secure.buzz`

- Mixed: `doctor@clinic.com,Buzz.CARETEAM@secure.buzz`

- **Message Text** (required): The message content to send

- **Message Type** (optional): `text` or `html` (default: text)

- **HTML Content** (optional): Rich text message formatting

- **Send Notification** (optional): Push notification to recipients (default: true)

- **Notify Sender** (optional): Also notify the sender (default: false)

- **Notification Title** (optional): Custom push notification title

- **Notification Body** (optional): Custom push notification message

- **Update Recents** (optional): Update recent messages list (default: true)

- **Verbose Logging** (optional): Enable detailed logging for troubleshooting (default: false)

**Response:**

```json

{

"success": true,

"messageIds": ["msg_123456"],

"recipientCount": 2

}

```

## Common Use Cases

### Patient Care Coordination

Automatically notify care teams when:

- Lab results are ready

- Appointments are scheduled or modified

- Patient status changes

- Discharge instructions are available

### Workflow Automation

Integrate Buzz with:

- **Electronic Health Records (EHR)**: Trigger messages based on EHR events

- **Scheduling Systems**: Send appointment reminders

- **Lab Systems**: Alert providers of critical results

- **SharePoint**: Notify teams of document updates

- **Microsoft Teams**: Bridge communication platforms

### Emergency Notifications

Send urgent alerts to:

- On-call physicians

- Emergency response teams

- Department-wide groups

- Crisis management teams

## Example Flow

### Scenario: Lab Result Notification

```

Trigger: When item is created in SharePoint (Lab Results library)

↓

Action: Get file properties

↓

Action: Send Buzz Message

- Sender Email: lab-system@hospital.com

- Recipients: Buzz.PHYSICIANS@secure.buzz

- Message: "Critical lab result available for Patient: [PatientName]"

- Send Notification: Yes

```

## Security & Compliance

### HIPAA Compliance

- All messages are encrypted end-to-end

- Audit trails maintained for all communications

- Secure pass keys for message access

- Compliant with federal health information regulations

### Authentication

- Organization-level API credentials

- Sender authorization validation

- Secure key:secret format

- No patient credentials exposed in Power Automate

### Data Handling

- PHI (Protected Health Information) is transmitted securely

- Messages stored according to HIPAA requirements

- Access logs maintained for compliance auditing

## Getting Started

### Step 1: Create a Connection

1. In Power Automate, add the "Buzz Secure Medical Messenger" connector

2. Click "Sign in" or "Create new connection"

3. Enter your organization's API credentials: `your-key:your-secret`

4. Connection is saved for reuse across flows

### Step 2: Build Your First Flow

1. Create a new flow with your preferred trigger

2. Add action: "Send Buzz Message"

3. Configure:

- Sender Email: Your authorized sender address

- Recipients: Target user(s) or group inbox

- Message: Your message content

4. Save and test your flow

### Step 3: Test the Integration

- Send a test message to yourself

- Verify message appears in Buzz mobile/desktop app

- Check notification delivery

- Confirm audit trail captures the event

## Support & Documentation

### Resources

- **Product Website**: https://buzz.skyscape.com

- **API Documentation**: https://docs.buzz.skyscape.com

- **Request API Access**: https://buzz.skyscape.com/requestAPIKey

- **Support Portal**: https://support.skyscape.com

### Contact Support

- **Email**: buzz-support@skyscape.com

- **Response Time**: 24-48 hours for technical inquiries

- **Emergency Support**: Available for certified customers

### Community

- Share feedback and feature requests

- Connect with other Buzz users

- Access sample flows and templates

## Known Issues and Limitations

Currently, there are no known issues or limitations.

Future enhancements under consideration:

- Retrieve message status/read receipts

- Search message history

- Manage group memberships

- File attachment support via Power Automate

## Compliance & Certifications

- **HIPAA Compliant**: BAA available upon request

- **SOC 2 Type II**: Annual compliance verification

- **Data Residency**: US-based infrastructure

- **Encryption**: AES-256 for data at rest, TLS 1.3 for data in transit

## Version History

- **v1.0.0** (Current): Initial release with Send Buzz Message operation

## Feedback

We value your feedback! Please share suggestions, report issues, or request features:

- Email: buzz-support@skyscape.com

- Subject: "Power Automate Connector Feedback"

---

Creating a connection

The connector supports the following authentication types:


Default	Parameters for creating connection.	All regions	Not shareable

Default

Applicable: All regions

Parameters for creating connection.

This is not shareable connection. If the power app is shared with another user, another user will be prompted to create new connection explicitly.

Name	Type	Description	Required
api_key	securestring	The api_key for this api	True

Throttling Limits

Name	Calls	Renewal Period
API calls per connection	100	60 seconds

Actions

Send Buzz Message

Send a secure message to one or more recipients - Buzz Users 1:1 or Buzz Groups

Send Buzz Message

Operation ID:: SendBuzzMessage

Send a secure message to one or more recipients - Buzz Users 1:1 or Buzz Groups

Parameters

Name	Key	Required	Type	Description
Sender Email	senderEmail	True	email	Email address of the sender (must be authorized for your organization)
Recipients	recipients	True	string	Comma-separated list of recipient emails or Buzz inbox identifiers (e.g., 'patient@email.com' or 'Buzz.AA6HD7@secure.buzz' or 'user1@email.com,Buzz.XYZ123@secure.buzz')
Message	messageText	True	string	The message content to send
Message Type	messageType		string	Type of message
HTML Content	htmlContent		string	HTML formatted message content (optional, for rich text messages)
Send Push Notification	sendNotification		boolean	Send push notification to recipients
Notify Sender	notifyAll		boolean	Also send notification to sender
Notification Title	notificationTitle		string	Custom title for push notification (defaults to sender's name)
Notification Body	notificationBody		string	Custom body for push notification (defaults to message text)
Update Recent Messages	updateRecents		boolean	Update recent messages list
Verbose Logging	verboseLog		boolean	Enable detailed logging for troubleshooting

Returns

Name	Path	Type	Description
success	success	boolean
messageIds	messageIds	array of string
recipientCount	recipientCount	integer
notificationReport	notificationReport	object	Detailed notification activity (only if verboseLog is true)

Share via

Buzz (Preview)

Creating a connection

Default

Throttling Limits

Actions

Send Buzz Message

Parameters

Returns