Intercom
Intercom makes messaging apps for businesses that help them understand and talk to consumers.
This connector is available in the following products and regions:
Service | Class | Regions |
---|---|---|
Logic Apps | Standard | All Logic Apps regions except the following: - Azure Government regions - Azure China regions - US Department of Defense (DoD) |
Power Automate | Standard | All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD) |
Power Apps | Standard | All Power Apps regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD) |
Contact | |
---|---|
Name | Microsoft |
URL | Microsoft LogicApps Support Microsoft Power Automate Support Microsoft Power Apps Support |
Connector Metadata | |
---|---|
Publisher | Microsoft |
Website | https://www.intercom.com/ |
Privacy policy | https://www.intercom.com/legal/terms-and-policies#privacy |
Name | Calls | Renewal Period |
---|---|---|
API calls per connection | 100 | 60 seconds |
Frequency of trigger polls | 1 | 120 seconds |
Create new lead |
Creates a new lead for your Intercom account. |
Create or update user |
Creates a new user for your Intercom account. Users found via email will be updated. |
Get lead |
Given the id for an existing lead, this operation returns all information about the lead. |
Get user |
Given the id for an existing user, this operation returns all information about the user. |
List all leads |
Returns a list of all leads within your Intercom account. |
Creates a new lead for your Intercom account.
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
Email
|
True | string | ||
Name
|
name | string | ||
Phone
|
phone | string | ||
Image URL
|
image_url | string | ||
Company Id
|
companies | string |
Returns
- Body
- Lead_Response
Creates a new user for your Intercom account. Users found via email will be updated.
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
Email
|
True | string | ||
Name
|
name | string | ||
Phone
|
phone | string | ||
Company Id
|
companies | string |
Returns
- Body
- User_Response
Given the id for an existing lead, this operation returns all information about the lead.
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
Lead Id
|
contact_id | True | string |
The id of the lead |
Returns
- Body
- Lead_Response
Given the id for an existing user, this operation returns all information about the user.
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
User Id
|
user_id | True | string |
The id of the user |
Returns
- Body
- User_Response
When a lead is created |
Triggers when a new lead is created. |
When a new conversation starts |
Triggers when a user starts a new conversation. |
When a user is created |
Triggers when a new user is created. |
When a user is updated |
Triggers when an existing user's information is updated. |
Name | Path | Type | Description |
---|---|---|---|
Id
|
id | string |
Intercom defined id representing the user. |
Created Date-Time
|
created_at | string |
yyyy-MM-ddTHH:mm:ss.fffZ |
User Id
|
user_id | string |
Unique identifier you have defined for the user. |
Email
|
string |
User's email. |
|
Phone
|
phone | string |
User's phone number. |
Name
|
name | string |
User's name. |
Session Count
|
session_count | integer |
Number of sessions the user has recorded. |
Image URL
|
avatar.image_url | string |
An avatar image URL, needs to be https. |
Is Unsubscribed
|
unsubscribed_from_emails | boolean |
True if the user is unsubscribed from emails. |
City Name
|
location_data.city_name | string |
Location of the user. |
Country Name
|
location_data.country_name | string |
Location of the user. |
Latitude
|
location_data.latitude | number |
Location of the user. |
Longitude
|
location_data.longitude | number |
Location of the user. |
Postal Code
|
location_data.postal_code | string |
Location of the user. |
Region Name
|
location_data.region_name | string |
Location of the user. |
Time Zone
|
location_data.timezone | string |
ISO 8601 time zone for the user's location. |
Pseudonym
|
pseudonym | string |
The pseudonym used if this user was previously a lead. |
companies
|
companies.companies | array of object |
companies |
Company Name.
|
companies.companies.name | string |
Name of the company. |
companies
|
tags.companies | array of object |
tags |
Tag Name
|
tags.companies.name | string |
Name of the tag. |
Name | Path | Type | Description |
---|---|---|---|
Id
|
id | string |
Intercom defined id representing the lead. |
Created Date-Time
|
created_at | string |
yyyy-MM-ddTHH:mm:ss.fffZ |
User Id
|
user_id | string |
Unique identifier you have defined for the user. |
Email
|
string |
Lead's email. |
|
Phone
|
phone | string |
Lead's phone number. |
Name
|
name | string |
Lead's name. |
Image URL
|
avatar.image_url | string |
An avatar image URL, needs to be https. |
Is Unsubscribed
|
unsubscribed_from_emails | boolean |
True if the lead is unsubscribed from emails. |
City Name
|
location_data.city_name | string |
Location of the lead. |
Country Name
|
location_data.country_name | string |
Location of the lead. |
Latitude
|
location_data.latitude | number |
Location of the lead. |
Longitude
|
location_data.longitude | number |
Location of the lead. |
Postal Code
|
location_data.postal_code | string |
Location of the lead. |
Region Name
|
location_data.region_name | string |
Location of the lead. |
Time Zone
|
location_data.timezone | string |
ISO 8601 time zone for the lead's location. |
companies
|
companies.companies | array of object |
companies |
Company Name
|
companies.companies.name | string |
Name of the company. |
companies
|
tags.companies | array of object |
tags |
Tag Name
|
tags.companies.name | string |
Name of the tag. |
Name | Path | Type | Description |
---|---|---|---|
Admin Id
|
assignee.id | string |
User the conversation is currently assigned to. |
Author Id
|
conversation_message.author.id | string |
Conversation author's id. |
Author Type
|
conversation_message.author.type | string |
Type of the author. |
Text
|
conversation_message.body | string |
Body of the message. |
Subject
|
conversation_message.subject | string |
Conversation subject. |
Message URL
|
conversation_message.url | string |
URL of the conversation message. |
Created Date Time
|
created_at | string |
yyyy-MM-ddTHH:mm:ss.fffZ |
Id
|
id | string |
Conversation id. |
Updated Date Time
|
updated_at | string |
yyyy-MM-ddTHH:mm:ss.fffZ |
User Id
|
user.id | string |
Id of user the conversation concerns. |
User Type
|
user.type | string |
The user type. |
Name | Path | Type | Description |
---|---|---|---|
Items
|
Lead_Response |
Name | Path | Type | Description |
---|---|---|---|
Id
|
id | string |
Intercom defined id representing the user. |
Created Date-Time
|
created_at | string |
yyyy-MM-ddTHH:mm:ss.fffZ |
User Id
|
user_id | string |
Unique identifier you have defined for the user. |
Email
|
string |
User's email. |
|
Phone
|
phone | string |
User's phone number. |
Name
|
name | string |
User's name. |
Session Count
|
session_count | integer |
Number of sessions the user has recorded. |
Image URL
|
avatar.image_url | string |
An avatar image URL, needs to be https. |
Is Unsubscribed
|
unsubscribed_from_emails | boolean |
An avatar image URL, needs to be https. |
City Name
|
location_data.city_name | string |
Location of the user. |
Country Name
|
location_data.country_name | string |
Location of the user. |
Latitude
|
location_data.latitude | number |
Location of the user. |
Longitude
|
location_data.longitude | number |
Location of the user. |
Postal Code
|
location_data.postal_code | string |
Location of the user. |
Region Name
|
location_data.region_name | string |
Location of the user. |
Time Zone
|
location_data.timezone | string |
ISO 8601 time zone for the user's location. |
Pseudonym
|
pseudonym | string |
The pseudonym used if this user was previously a lead. |
Name | Path | Type | Description |
---|---|---|---|
Id
|
id | string |
Intercom defined id representing the lead. |
Created Date-Time
|
created_at | string |
yyyy-MM-ddTHH:mm:ss.fffZ |
Lead Id
|
user_id | string |
Unique identifier you have defined for the lead. |
Email
|
string |
Lead's email. |
|
Phone
|
phone | string |
Lead's phone number. |
Name
|
name | string |
Lead's name. |
Image URL
|
avatar.image_url | string |
An avatar image URL, needs to be https. |
Is Unsubscribed
|
unsubscribed_from_emails | boolean |
An avatar image URL, needs to be https. |
City Name
|
location_data.city_name | string |
Location of the lead. |
Country Name
|
location_data.country_name | string |
Location of the lead. |
Latitude
|
location_data.latitude | number |
Location of the lead. |
Longitude
|
location_data.longitude | number |
Location of the lead. |
Postal Code
|
location_data.postal_code | string |
Location of the lead. |
Region Name
|
location_data.region_name | string |
Location of the lead. |
Time Zone
|
location_data.timezone | string |
ISO 8601 time zone for the lead's location. |