ITOC360 (Independent Publisher) (Preview)

ITOC360 is an on-call alert routing and incident management platform for DevOps, SRE, and IT operations teams. Use this connector to send alert and resolve events from your flows to ITOC360, where they are deduplicated, routed through escalation policies, and delivered to the right on-call engineer.

This connector is available in the following products and regions:

Service	Class	Regions
Copilot Studio	Premium	All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD)
Logic Apps	Standard	All Logic Apps regions except the following: - Azure Government regions - Azure China regions - US Department of Defense (DoD)
Power Apps	Premium	All Power Apps regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD)
Power Automate	Premium	All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD)

Contact
Name	ITOC360
URL	https://itoc360.com
Email	support@itoc360.com

Connector Metadata
Publisher	talhabektas
Website	https://itoc360.com
Privacy policy	https://www.itoc360.com/privacy-policy/
Categories	IT Operations;Communication

ITOC360

ITOC360 is an on-call alert routing and incident management platform for DevOps, SRE, and IT operations teams. It receives alerts from inbound integrations, deduplicates them, applies escalation logic, and notifies the right on-call engineer through their preferred channel. Use this connector to send alert and resolve events to ITOC360 from your flows.

Publisher: Mehmet Talha Bektas, ITOC360

Prerequisites

You will need an ITOC360 account. You can sign up at itoc360.com.

Obtaining Credentials

Sign in to your ITOC360 dashboard.
Create a new source (for example, a Power Automate source) under Sources.
Copy the generated source token.
When creating a connection in Power Automate, paste the token into the Source Token field.

Supported Operations

Send event

Sends an alert or resolve event to ITOC360. Set Event type to alert to trigger a new alert, or resolve to resolve an existing one. Events with the same title, host, and source are grouped together, so a resolve event closes the matching open alert.

Known Issues and Limitations

No known issues at this time.

Creating a connection

The connector supports the following authentication types:


Default	Parameters for creating connection.	All regions	Not shareable

Default

Applicable: All regions

Parameters for creating connection.

This is not shareable connection. If the power app is shared with another user, another user will be prompted to create new connection explicitly.

Name	Type	Description	Required
Source Token	securestring	Bu API'ye ilişkin Source Token	True

Actions

Send event

Sends an alert or resolve event to ITOC360.

Send event

Operation ID:: SendEvent

Sends an alert or resolve event to ITOC360.

Parameters

Name	Key	Required	Type	Description
Event type	event_type	True	string	Whether to trigger a new alert or resolve an existing one.
Title	title	True	string	Short summary of the alert.
Host	host	True	string	Source host or system identifier the alert relates to.
Severity	severity	True	string	Severity level of the alert.
Message	message		string	Detailed alert message.
Source	source		string	Flow name or identifier. Used together with title and host to group related alerts.
Timestamp	timestamp		date-time	ISO 8601 timestamp for the event. Defaults to the time the event is received if left empty.

Returns

Name	Path	Type	Description
Event ID	id	string	Unique identifier of the created event.
Type	type	string	Processed event type, ALERT or RESOLVE.
Created at	created_at	date-time	Timestamp the event was recorded.
Payload	payload	object	The event payload as received.